Is AIR 3.3 compaible with Windows 7 x64?

Report · Aug 04, 2012

I downloaded AIR 3.3 and installed it. from the downloaded site, it says that a version is available for windows 7 x32. I have extensions in dreamweaver that won't work and AIR is the suspected cause according to the developer. I have windows 7 x64 and using CS5.5. I can't get the sample extensions off of the Adobe website to work either. Adobe tech support denies that it might be a problem with their software. I have also tried to run it in compatibility mode and tested the extensions, but can't complete those installs without a properly functioning AIR. The extensions are Zpose photo gallery and TourDeFlex. Anyone else having the same issues?

Report · Aug 06, 2012

I haven't run into this problem. I use AIR 3.3 on my Win 7x64 system without any issues. When you have it installed, does Tour De Flex work properly? What Dreamweaver extension is causing you problems? I'd be happy to install it on my system to see if I could reproduce the issue.

Thanks,

Chris

Report · Aug 06, 2012

I am currently having installation problems with any and all extensions that have been downloaded and installed for dreamweaver. I downloaded Xpose Photo Gallery Pro. I installed it and it shows up in Extension Manager and Dreamweaver. When I try to insert an Xpose Photo Gallery into a dreamweaver page, a window pops up and says that I need the photo gallery app to be installed and it is the .air file that was downloaded in the package. I tried several times to install the app. When I click on it, an extraction type window pops up for a split second and goes away. It happens so fast that you cannot read what it is trying to do. After several attempts of uninstalling, reinstalling, and downloading again, I gave up and contacted the developer. We connected through teamviewer so the developer could try to figure out what was going on. They tried the same thing that I did and the same thing kept happening to them.

So then, the developer went to the Adobe site and downloaded TourDeForce to my machine to test that extension. The exact same thing happened. TourDeForce also shows up in extension manager and in dreamweaver, but you cannot use it either. It acts as if it has only partially installed. At that point, the developer suggested that it was something with Adobe AIR that was preventing either extension from completely installing. The developer said that it was probably due to missing registry keys in Adobe AIR 3.3. I contacted Adobe support and they completely denied that I had a problem and that they couldn’t help me. Widgets and all other items inside dreamweaver are working great to the best of my knowledge. This is the first time that I have tried to download and use extensions.

Report · Aug 07, 2012

Could you try the stand along version of Tour De Flex found here? If it installs and runs properly, then AIR should be ok. Have you also tried asking in the Dreamweaver forums? There might be someone there that has gone through this before.

Thanks,

Chris

Report · Aug 07, 2012

I tried the stand along version of Tour De Flex. It downloaded, but wouldn't install. The thinking circle appears next to the mouse arrow for about 5 seconds, and then goes away. No installation window pops up. It doesn't even show up in Dreamweaver or Extension manager. I asked the same question 4 days ago and still haven't recieved any replies. I searched the Dreamweaver Forums for quite some time and couldn't find anyone that was having the same problem with Dreamweaver extensions.

Report · Aug 08, 2012

Odd, could you post your AIR installation log so I can take a look at what's happening?

AIR Installer Log Instructions

Thanks,
Chris

Report · Aug 08, 2012

Not sure how to do that. I tried to follow the instructions on the link that you provided, but it doesn't tell me how. I search the Adobe site for AIR Installer Log. I tried to follow the instructions for creating and copying the log, but it tells me to type in cd\documents and settings\userName. I am using windows 7 x64. documents is one folder and settings is another. I keep getting an error message in DOS that says "cannot find the path specified. I also did a search for AIR 3.3 on my system and the only place that it shows up is in the downloads folder. I would assume that if it were installed correctly, it would show up in either program files or program files (x86) folders. Is there another wahy to create and copy an installation log?

I don't know if this is what you are looking for or if this helps, but this temp file was created when I tried to instal AIR 3.3. I found the "setup" file. When I clicked on it, It says "Could not access network location (computed)." Here is the log file that was created:

=== Verbose logging started: 8/8/2012 23:10:07 Build type: SHIP UNICODE 5.00.7601.00 Calling process: C:\Windows\System32\msiexec.exe ===

MSI (c) (34:20) [23:10:07:720]: Font created. Charset: Req=0, Ret=0, Font: Req=MS Shell Dlg, Ret=MS Shell Dlg

MSI (c) (34:8C) [23:10:07:806]: Resetting cached policy values

MSI (c) (34:8C) [23:10:07:806]: Machine policy value 'Debug' is 0

MSI (c) (34:8C) [23:10:07:806]: ******* RunEngine:

******* Product: C:\Users\STEWAR~1\AppData\Local\Temp\AIRFCB1.tmp\setup.msi

******* Action:

******* CommandLine: **********

MSI (c) (34:8C) [23:10:07:810]: Machine policy value 'DisableUserInstalls' is 0

MSI (c) (34:8C) [23:10:07:940]: Cloaking enabled.

MSI (c) (34:8C) [23:10:07:940]: Attempting to enable all disabled privileges before calling Install on Server

MSI (c) (34:8C) [23:10:07:961]: End dialog not enabled

MSI (c) (34:8C) [23:10:07:961]: Original package ==> C:\Users\STEWAR~1\AppData\Local\Temp\AIRFCB1.tmp\setup.msi

MSI (c) (34:8C) [23:10:07:961]: Package we're running from ==> c:\Windows\Installer\3a8771b.msi

MSI (c) (34:8C) [23:10:07:990]: APPCOMPAT: Uninstall Flags override found.

MSI (c) (34:8C) [23:10:07:990]: APPCOMPAT: Uninstall VersionNT override found.

MSI (c) (34:8C) [23:10:07:990]: APPCOMPAT: Uninstall ServicePackLevel override found.

MSI (c) (34:8C) [23:10:07:990]: APPCOMPAT: looking for appcompat database entry with ProductCode '{65CB4C08-C47B-4A7E-A6A4-50C06ADA5FC6}'.

MSI (c) (34:8C) [23:10:07:990]: APPCOMPAT: no matching ProductCode found in database.

MSI (c) (34:8C) [23:10:08:010]: MSCOREE not loaded loading copy from system32

MSI (c) (34:8C) [23:10:08:013]: Machine policy value 'DisablePatch' is 0

MSI (c) (34:8C) [23:10:08:013]: Machine policy value 'AllowLockdownPatch' is 0

MSI (c) (34:8C) [23:10:08:013]: Machine policy value 'DisableLUAPatching' is 0

MSI (c) (34:8C) [23:10:08:013]: Machine policy value 'DisableFlyWeightPatching' is 0

MSI (c) (34:8C) [23:10:08:013]: Enabling baseline caching for this transaction since all active patches are MSI 3.0 style MSPs or at least one MSI 3.0 minor update patch is active

MSI (c) (34:8C) [23:10:08:014]: APPCOMPAT: looking for appcompat database entry with ProductCode '{65CB4C08-C47B-4A7E-A6A4-50C06ADA5FC6}'.

MSI (c) (34:8C) [23:10:08:014]: APPCOMPAT: no matching ProductCode found in database.

MSI (c) (34:8C) [23:10:08:014]: Transforms are not secure.

MSI (c) (34:8C) [23:10:08:014]: Note: 1: 2205 2: 3: Control

MSI (c) (34:8C) [23:10:08:014]: PROPERTY CHANGE: Adding MsiLogFileLocation property. Its value is 'C:\Users\STEWAR~1\AppData\Local\Temp\MSI905e5.LOG'.

MSI (c) (34:8C) [23:10:08:014]: Command Line: CURRENTDIRECTORY=C:\Users\STEWAR~1\AppData\Local\Temp\AIRFCB1.tmp CLIENTUILEVEL=0 CLIENTPROCESSID=6964

MSI (c) (34:8C) [23:10:08:014]: PROPERTY CHANGE: Adding PackageCode property. Its value is '{6FD5434C-027F-46C2-9662-0F725FC2454D}'.

MSI (c) (34:8C) [23:10:08:014]: Product Code passed to Engine.Initialize: '{65CB4C08-C47B-4A7E-A6A4-50C06ADA5FC6}'

MSI (c) (34:8C) [23:10:08:014]: Product Code from property table before transforms: '{65CB4C08-C47B-4A7E-A6A4-50C06ADA5FC6}'

MSI (c) (34:8C) [23:10:08:014]: Product Code from property table after transforms: '{65CB4C08-C47B-4A7E-A6A4-50C06ADA5FC6}'

MSI (c) (34:8C) [23:10:08:014]: Product registered: entering maintenance mode

MSI (c) (34:8C) [23:10:08:014]: Determined that existing product (either this product or the product being upgraded with a patch) is installed per-machine.

MSI (c) (34:8C) [23:10:08:014]: PROPERTY CHANGE: Adding ProductState property. Its value is '5'.

MSI (c) (34:8C) [23:10:08:014]: PROPERTY CHANGE: Adding ProductToBeRegistered property. Its value is '1'.

MSI (c) (34:8C) [23:10:08:015]: Entering CMsiConfigurationManager::SetLastUsedSource.

MSI (c) (34:8C) [23:10:08:030]: Specifed source is not already in a list.

MSI (c) (34:8C) [23:10:08:030]: User policy value 'SearchOrder' is 'nmu'

MSI (c) (34:8C) [23:10:08:030]: Machine policy value 'DisableBrowse' is 0

MSI (c) (34:8C) [23:10:08:030]: Machine policy value 'AllowLockdownBrowse' is 0

MSI (c) (34:8C) [23:10:08:030]: Adding new sources is allowed.

MSI (c) (34:8C) [23:10:08:037]: Package name retrieved from configuration data: 'setup.msi'

MSI (c) (34:8C) [23:10:08:037]: Note: 1: 2205 2: 3: Error

MSI (c) (34:8C) [23:10:08:038]: Note: 1: 2262 2: AdminProperties 3: -2147287038

MSI (c) (34:8C) [23:10:08:038]: Machine policy value 'DisableMsi' is 0

MSI (c) (34:8C) [23:10:08:038]: Machine policy value 'AlwaysInstallElevated' is 0

MSI (c) (34:8C) [23:10:08:038]: User policy value 'AlwaysInstallElevated' is 0

MSI (c) (34:8C) [23:10:08:038]: Product {65CB4C08-C47B-4A7E-A6A4-50C06ADA5FC6} is admin assigned: LocalSystem owns the publish key.

MSI (c) (34:8C) [23:10:08:038]: Product {65CB4C08-C47B-4A7E-A6A4-50C06ADA5FC6} is managed.

MSI (c) (34:8C) [23:10:08:038]: Running product '{65CB4C08-C47B-4A7E-A6A4-50C06ADA5FC6}' with elevated privileges: Product is assigned.

MSI (c) (34:8C) [23:10:08:038]: PROPERTY CHANGE: Adding CURRENTDIRECTORY property. Its value is 'C:\Users\STEWAR~1\AppData\Local\Temp\AIRFCB1.tmp'.

MSI (c) (34:8C) [23:10:08:038]: PROPERTY CHANGE: Adding CLIENTUILEVEL property. Its value is '0'.

MSI (c) (34:8C) [23:10:08:038]: PROPERTY CHANGE: Adding CLIENTPROCESSID property. Its value is '6964'.

MSI (c) (34:8C) [23:10:08:038]: TRANSFORMS property is now:

MSI (c) (34:8C) [23:10:08:038]: PROPERTY CHANGE: Adding PRODUCTLANGUAGE property. Its value is '1033'.

MSI (c) (34:8C) [23:10:08:038]: PROPERTY CHANGE: Adding VersionDatabase property. Its value is '200'.

MSI (c) (34:8C) [23:10:08:039]: SHELL32::SHGetFolderPath returned: C:\Users\StewartElectricAdmin\AppData\Roaming

MSI (c) (34:8C) [23:10:08:039]: SHELL32::SHGetFolderPath returned: C:\Users\StewartElectricAdmin\Favorites

MSI (c) (34:8C) [23:10:08:039]: SHELL32::SHGetFolderPath returned: C:\Users\StewartElectricAdmin\AppData\Roaming\Microsoft\Windows\Network Shortcuts

MSI (c) (34:8C) [23:10:08:039]: SHELL32::SHGetFolderPath returned: C:\Users\StewartElectricAdmin\Documents

MSI (c) (34:8C) [23:10:08:039]: SHELL32::SHGetFolderPath returned: C:\Users\StewartElectricAdmin\AppData\Roaming\Microsoft\Windows\Printer Shortcuts

MSI (c) (34:8C) [23:10:08:040]: SHELL32::SHGetFolderPath returned: C:\Users\StewartElectricAdmin\AppData\Roaming\Microsoft\Windows\Recent

MSI (c) (34:8C) [23:10:08:040]: SHELL32::SHGetFolderPath returned: C:\Users\StewartElectricAdmin\AppData\Roaming\Microsoft\Windows\SendTo

MSI (c) (34:8C) [23:10:08:040]: SHELL32::SHGetFolderPath returned: C:\Users\StewartElectricAdmin\AppData\Roaming\Microsoft\Windows\Templates

MSI (c) (34:8C) [23:10:08:040]: SHELL32::SHGetFolderPath returned: C:\ProgramData

MSI (c) (34:8C) [23:10:08:040]: SHELL32::SHGetFolderPath returned: C:\Users\StewartElectricAdmin\AppData\Local

MSI (c) (34:8C) [23:10:08:041]: SHELL32::SHGetFolderPath returned: C:\Users\StewartElectricAdmin\Pictures

MSI (c) (34:8C) [23:10:08:041]: SHELL32::SHGetFolderPath returned: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Administrative Tools

MSI (c) (34:8C) [23:10:08:041]: SHELL32::SHGetFolderPath returned: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup

MSI (c) (34:8C) [23:10:08:041]: SHELL32::SHGetFolderPath returned: C:\ProgramData\Microsoft\Windows\Start Menu\Programs

MSI (c) (34:8C) [23:10:08:041]: SHELL32::SHGetFolderPath returned: C:\ProgramData\Microsoft\Windows\Start Menu

MSI (c) (34:8C) [23:10:08:041]: SHELL32::SHGetFolderPath returned: C:\Users\Public\Desktop

MSI (c) (34:8C) [23:10:08:042]: SHELL32::SHGetFolderPath returned: C:\Users\StewartElectricAdmin\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Administrative Tools

MSI (c) (34:8C) [23:10:08:043]: SHELL32::SHGetFolderPath returned: C:\Users\StewartElectricAdmin\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup

MSI (c) (34:8C) [23:10:08:043]: SHELL32::SHGetFolderPath returned: C:\Users\StewartElectricAdmin\AppData\Roaming\Microsoft\Windows\Start Menu\Programs

MSI (c) (34:8C) [23:10:08:043]: SHELL32::SHGetFolderPath returned: C:\Users\StewartElectricAdmin\AppData\Roaming\Microsoft\Windows\Start Menu

MSI (c) (34:8C) [23:10:08:043]: SHELL32::SHGetFolderPath returned: C:\Users\StewartElectricAdmin\Desktop

MSI (c) (34:8C) [23:10:08:044]: SHELL32::SHGetFolderPath returned: C:\ProgramData\Microsoft\Windows\Templates

MSI (c) (34:8C) [23:10:08:044]: SHELL32::SHGetFolderPath returned: C:\Windows\Fonts

MSI (c) (34:8C) [23:10:08:045]: Note: 1: 2898 2: MS Sans Serif 3: MS Sans Serif 4: 0 5: 16

MSI (c) (34:8C) [23:10:08:050]: MSI_LUA: Setting MsiRunningElevated property to 1 because the install is already running elevated.

MSI (c) (34:8C) [23:10:08:050]: PROPERTY CHANGE: Adding MsiRunningElevated property. Its value is '1'.

MSI (c) (34:8C) [23:10:08:050]: PROPERTY CHANGE: Adding Privileged property. Its value is '1'.

MSI (c) (34:8C) [23:10:08:050]: Note: 1: 1402 2: HKEY_CURRENT_USER\Software\Microsoft\MS Setup (ACME)\User Info 3: 2

MSI (c) (34:8C) [23:10:08:050]: PROPERTY CHANGE: Adding USERNAME property. Its value is 'StewartElectricAdmin'.

MSI (c) (34:8C) [23:10:08:050]: Note: 1: 1402 2: HKEY_CURRENT_USER\Software\Microsoft\MS Setup (ACME)\User Info 3: 2

MSI (c) (34:8C) [23:10:08:050]: PROPERTY CHANGE: Adding COMPANYNAME property. Its value is 'Hewlett-Packard'.

MSI (c) (34:8C) [23:10:08:050]: PROPERTY CHANGE: Adding Installed property. Its value is '00:00:00'.

MSI (c) (34:8C) [23:10:08:050]: PROPERTY CHANGE: Adding DATABASE property. Its value is 'c:\Windows\Installer\3a8771b.msi'.

MSI (c) (34:8C) [23:10:08:050]: PROPERTY CHANGE: Adding OriginalDatabase property. Its value is 'C:\Users\STEWAR~1\AppData\Local\Temp\AIRFCB1.tmp\setup.msi'.

MSI (c) (34:8C) [23:10:08:050]: Machine policy value 'MsiDisableEmbeddedUI' is 0

MSI (c) (34:20) [23:10:08:072]: PROPERTY CHANGE: Adding VersionHandler property. Its value is '5.00'.

MSI (c) (34:20) [23:10:08:073]: Note: 1: 2205 2: 3: ControlEvent

MSI (c) (34:20) [23:10:08:073]: Note: 1: 2205 2: 3: ControlCondition

MSI (c) (34:20) [23:10:08:073]: Note: 1: 2205 2: 3: EventMapping

MSI (c) (34:20) [23:10:08:073]: Note: 1: 2205 2: 3: UIText

MSI (c) (34:20) [23:10:08:073]: Note: 1: 2205 2: 3: TextStyle

MSI (c) (34:20) [23:10:08:076]: Note: 1: 2205 2: 3: Dialog

=== Logging started: 8/8/2012 23:10:08 ===

MSI (c) (34:8C) [23:10:08:076]: Note: 1: 2205 2: 3: PatchPackage

MSI (c) (34:8C) [23:10:08:076]: Machine policy value 'DisableRollback' is 0

MSI (c) (34:8C) [23:10:08:076]: User policy value 'DisableRollback' is 0

MSI (c) (34:8C) [23:10:08:076]: PROPERTY CHANGE: Adding UILevel property. Its value is '5'.

MSI (c) (34:8C) [23:10:08:077]: PROPERTY CHANGE: Adding ACTION property. Its value is 'INSTALL'.

MSI (c) (34:8C) [23:10:08:077]: Doing action: INSTALL

MSI (c) (34:8C) [23:10:08:077]: Note: 1: 2205 2: 3: ActionText

Action 23:10:08: INSTALL.

Action start 23:10:08: INSTALL.

MSI (c) (34:8C) [23:10:08:079]: UI Sequence table 'InstallUISequence' is present and populated.

MSI (c) (34:8C) [23:10:08:079]: Running UISequence

MSI (c) (34:8C) [23:10:08:079]: PROPERTY CHANGE: Adding EXECUTEACTION property. Its value is 'INSTALL'.

MSI (c) (34:8C) [23:10:08:079]: Doing action: FindRelatedProducts

MSI (c) (34:8C) [23:10:08:079]: Note: 1: 2205 2: 3: ActionText

Action 23:10:08: FindRelatedProducts. Searching for related applications

Action start 23:10:08: FindRelatedProducts.

MSI (c) (34:8C) [23:10:08:079]: Skipping FindRelatedProducts action: not run in maintenance mode

Action ended 23:10:08: FindRelatedProducts. Return value 0.

MSI (c) (34:8C) [23:10:08:079]: Doing action: ValidateProductID

MSI (c) (34:8C) [23:10:08:079]: Note: 1: 2205 2: 3: ActionText

Action 23:10:08: ValidateProductID.

Action start 23:10:08: ValidateProductID.

Action ended 23:10:08: ValidateProductID. Return value 1.

MSI (c) (34:8C) [23:10:08:079]: Doing action: CostInitialize

MSI (c) (34:8C) [23:10:08:079]: Note: 1: 2205 2: 3: ActionText

Action 23:10:08: CostInitialize. Computing space requirements

Action start 23:10:08: CostInitialize.

MSI (c) (34:8C) [23:10:08:080]: Machine policy value 'MaxPatchCacheSize' is 10

MSI (c) (34:8C) [23:10:08:080]: Baseline: Sorting baselines for {65CB4C08-C47B-4A7E-A6A4-50C06ADA5FC6}.

MSI (c) (34:8C) [23:10:08:080]: Baseline: New baseline 3.3.0 from transaction.

MSI (c) (34:8C) [23:10:08:080]: Baseline: Sorted order Native: Order 0.

MSI (c) (34:8C) [23:10:08:080]: Baseline Data Table:

MSI (c) (34:8C) [23:10:08:080]: ProductCode: {65CB4C08-C47B-4A7E-A6A4-50C06ADA5FC6} Version: 3.3.0 Attributes: 0 PatchId: Native BaselineId: -2147483648 Order: 0

MSI (c) (34:8C) [23:10:08:080]: Baseline File Table:

MSI (c) (34:8C) [23:10:08:134]: PROPERTY CHANGE: Adding ROOTDRIVE property. Its value is 'C:\'.

MSI (c) (34:8C) [23:10:08:134]: PROPERTY CHANGE: Adding CostingComplete property. Its value is '0'.

Action ended 23:10:08: CostInitialize. Return value 1.

MSI (c) (34:8C) [23:10:08:134]: Doing action: FileCost

MSI (c) (34:8C) [23:10:08:134]: Note: 1: 2205 2: 3: ActionText

Action 23:10:08: FileCost. Computing space requirements

Action start 23:10:08: FileCost.

MSI (c) (34:8C) [23:10:08:135]: Note: 1: 2205 2: 3: MsiAssembly

MSI (c) (34:8C) [23:10:08:135]: Note: 1: 2205 2: 3: Class

MSI (c) (34:8C) [23:10:08:135]: Note: 1: 2205 2: 3: Extension

MSI (c) (34:8C) [23:10:08:135]: Note: 1: 2205 2: 3: TypeLib

Action ended 23:10:08: FileCost. Return value 1.

MSI (c) (34:8C) [23:10:08:135]: Doing action: CostFinalize

MSI (c) (34:8C) [23:10:08:135]: Note: 1: 2205 2: 3: ActionText

Action 23:10:08: CostFinalize. Computing space requirements

Action start 23:10:08: CostFinalize.

MSI (c) (34:8C) [23:10:08:136]: PROPERTY CHANGE: Adding OutOfDiskSpace property. Its value is '0'.

MSI (c) (34:8C) [23:10:08:136]: PROPERTY CHANGE: Adding OutOfNoRbDiskSpace property. Its value is '0'.

MSI (c) (34:8C) [23:10:08:136]: PROPERTY CHANGE: Adding PrimaryVolumeSpaceAvailable property. Its value is '0'.

MSI (c) (34:8C) [23:10:08:136]: PROPERTY CHANGE: Adding PrimaryVolumeSpaceRequired property. Its value is '0'.

MSI (c) (34:8C) [23:10:08:136]: PROPERTY CHANGE: Adding PrimaryVolumeSpaceRemaining property. Its value is '0'.

MSI (c) (34:8C) [23:10:08:136]: Note: 1: 2205 2: 3: MsiAssembly

MSI (c) (34:8C) [23:10:08:136]: Note: 1: 2228 2: 3: MsiAssembly 4: SELECT `MsiAssembly`.`Attributes`, `MsiAssembly`.`File_Application`, `MsiAssembly`.`File_Manifest`, `Component`.`KeyPath` FROM `MsiAssembly`, `Component` WHERE `MsiAssembly`.`Component_` = `Component`.`Component` AND `MsiAssembly`.`Component_` = ?

MSI (c) (34:8C) [23:10:08:136]: PROPERTY CHANGE: Adding Version property. Its value is 'c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0'.

MSI (c) (34:8C) [23:10:08:159]: PROPERTY CHANGE: Adding Resources property. Its value is 'c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources'.

MSI (c) (34:8C) [23:10:08:159]: PROPERTY CHANGE: Adding AIR property. Its value is 'c:\Program Files (x86)\Common Files\Adobe AIR'.

MSI (c) (34:8C) [23:10:08:195]: Note: 1: 2205 2: 3: Patch

MSI (c) (34:8C) [23:10:08:195]: Note: 1: 2205 2: 3: Condition

MSI (c) (34:8C) [23:10:08:200]: PROPERTY CHANGE: Adding TARGETDIR property. Its value is 'C:\'.

MSI (c) (34:8C) [23:10:32:394]: Note: 1: 1314 2: (computed)

MSI (c) (34:8C) [23:10:32:394]: Note: 1: 1606 2: (computed)

MSI (c) (34:8C) [23:10:32:394]: Note: 1: 2205 2: 3: Error

MSI (c) (34:8C) [23:10:32:394]: Note: 1: 2228 2: 3: Error 4: SELECT `Message` FROM `Error` WHERE `Error` = 1606

MSI (c) (34:20) [23:10:32:424]: Font created. Charset: Req=0, Ret=0, Font: Req=MS Shell Dlg, Ret=MS Shell Dlg

Error 1606. Could not access network location (computed).

MSI (c) (34:8C) [23:10:43:185]: Note: 1: 2205 2: 3: Error

MSI (c) (34:8C) [23:10:43:185]: Note: 1: 2228 2: 3: Error 4: SELECT `Message` FROM `Error` WHERE `Error` = 1709

MSI (c) (34:8C) [23:10:43:185]: Product: Adobe AIR -- Error 1606. Could not access network location (computed).

MSI (c) (34:8C) [23:11:09:514]: Note: 1: 1314 2: (computed)

MSI (c) (34:8C) [23:11:09:514]: Note: 1: 1606 2: (computed)

MSI (c) (34:8C) [23:11:09:514]: Note: 1: 2205 2: 3: Error

MSI (c) (34:8C) [23:11:09:514]: Note: 1: 2228 2: 3: Error 4: SELECT `Message` FROM `Error` WHERE `Error` = 1606

MSI (c) (34:20) [23:11:09:517]: Font created. Charset: Req=0, Ret=0, Font: Req=MS Shell Dlg, Ret=MS Shell Dlg

Error 1606. Could not access network location (computed).

MSI (c) (34:8C) [23:11:12:466]: Note: 1: 2205 2: 3: Error

MSI (c) (34:8C) [23:11:12:466]: Note: 1: 2228 2: 3: Error 4: SELECT `Message` FROM `Error` WHERE `Error` = 1709

MSI (c) (34:8C) [23:11:12:466]: Product: Adobe AIR -- Error 1606. Could not access network location (computed).

MSI (c) (34:8C) [23:11:38:756]: Note: 1: 1314 2: (computed)

MSI (c) (34:8C) [23:11:38:756]: Note: 1: 1606 2: (computed)

MSI (c) (34:8C) [23:11:38:756]: Note: 1: 2205 2: 3: Error

MSI (c) (34:8C) [23:11:38:756]: Note: 1: 2228 2: 3: Error 4: SELECT `Message` FROM `Error` WHERE `Error` = 1606

MSI (c) (34:8C) [23:11:38:756]: Note: 1: 2205 2: 3: Error

MSI (c) (34:8C) [23:11:38:756]: Note: 1: 2228 2: 3: Error 4: SELECT `Message` FROM `Error` WHERE `Error` = 1709

MSI (c) (34:8C) [23:11:38:756]: Product: Adobe AIR -- Error 1606. Could not access network location (computed).

MSI (c) (34:8C) [23:11:38:778]: Note: 1: 1606 2: (computed)

MSI (c) (34:8C) [23:11:38:778]: Note: 1: 2205 2: 3: Error

MSI (c) (34:8C) [23:11:38:778]: Note: 1: 2228 2: 3: Error 4: SELECT `Message` FROM `Error` WHERE `Error` = 1606

MSI (c) (34:20) [23:11:38:782]: Font created. Charset: Req=0, Ret=0, Font: Req=MS Shell Dlg, Ret=MS Shell Dlg

Error 1606. Could not access network location (computed).

MSI (c) (34:8C) [23:11:41:206]: Note: 1: 2205 2: 3: Error

MSI (c) (34:8C) [23:11:41:206]: Note: 1: 2228 2: 3: Error 4: SELECT `Message` FROM `Error` WHERE `Error` = 1709

MSI (c) (34:8C) [23:11:41:206]: Product: Adobe AIR -- Error 1606. Could not access network location (computed).

Action ended 23:11:41: CostFinalize. Return value 3.

Action ended 23:11:41: INSTALL. Return value 3.

Property(C): SHAREDADDINFOLDER = (computed)

Property(C): UpgradeCode = {8DA920D5-C41C-42E0-BF31-87BA49984EE4}

Property(C): Resources = c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources

Property(C): Version = c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0

Property(C): AIR = c:\Program Files (x86)\Common Files\Adobe AIR

Property(C): CommonFilesFolder = C:\Program Files (x86)\Common Files\

Property(C): TARGETDIR = C:\

Property(C): Manufacturer = Adobe Systems Incorporated

Property(C): ProductCode = {65CB4C08-C47B-4A7E-A6A4-50C06ADA5FC6}

Property(C): ProductLanguage = 1033

Property(C): ProductName = Adobe AIR

Property(C): ProductVersion = 3.3.0.3670

Property(C): REINSTALLMODE = amus

Property(C): ARPSYSTEMCOMPONENT = yes

Property(C): REBOOT = Suppress

Property(C): ALLUSERS = 1

Property(C): SecureCustomProperties = ARPSYSTEMCOMPONENT;REINSTALLMODE;SHAREDADDINFOLDER;UC8DA920D5C41C42E0BF3187BA49984EE4

Property(C): MsiLogFileLocation = C:\Users\STEWAR~1\AppData\Local\Temp\MSI905e5.LOG

Property(C): PackageCode = {6FD5434C-027F-46C2-9662-0F725FC2454D}

Property(C): ProductState = 5

Property(C): ProductToBeRegistered = 1

Property(C): CURRENTDIRECTORY = C:\Users\STEWAR~1\AppData\Local\Temp\AIRFCB1.tmp

Property(C): CLIENTUILEVEL = 0

Property(C): CLIENTPROCESSID = 6964

Property(C): PRODUCTLANGUAGE = 1033

Property(C): VersionDatabase = 200

Property(C): VersionMsi = 5.00

Property(C): VersionNT = 601

Property(C): VersionNT64 = 601

Property(C): WindowsBuild = 7601

Property(C): ServicePackLevel = 1

Property(C): ServicePackLevelMinor = 0

Property(C): MsiNTProductType = 1

Property(C): MsiNTSuitePersonal = 1

Property(C): WindowsFolder = C:\Windows\

Property(C): WindowsVolume = C:\

Property(C): System64Folder = C:\Windows\system32\

Property(C): SystemFolder = C:\Windows\SysWOW64\

Property(C): RemoteAdminTS = 1

Property(C): TempFolder = C:\Users\STEWAR~1\AppData\Local\Temp\

Property(C): ProgramFilesFolder = C:\Program Files (x86)\

Property(C): ProgramFiles64Folder = C:\Program Files\

Property(C): CommonFiles64Folder = C:\Program Files\Common Files\

Property(C): AppDataFolder = C:\Users\StewartElectricAdmin\AppData\Roaming\

Property(C): FavoritesFolder = C:\Users\StewartElectricAdmin\Favorites\

Property(C): NetHoodFolder = C:\Users\StewartElectricAdmin\AppData\Roaming\Microsoft\Windows\Network Shortcuts\

Property(C): PersonalFolder = C:\Users\StewartElectricAdmin\Documents\

Property(C): PrintHoodFolder = C:\Users\StewartElectricAdmin\AppData\Roaming\Microsoft\Windows\Printer Shortcuts\

Property(C): RecentFolder = C:\Users\StewartElectricAdmin\AppData\Roaming\Microsoft\Windows\Recent\

Property(C): SendToFolder = C:\Users\StewartElectricAdmin\AppData\Roaming\Microsoft\Windows\SendTo\

Property(C): TemplateFolder = C:\ProgramData\Microsoft\Windows\Templates\

Property(C): CommonAppDataFolder = C:\ProgramData\

Property(C): LocalAppDataFolder = C:\Users\StewartElectricAdmin\AppData\Local\

Property(C): MyPicturesFolder = C:\Users\StewartElectricAdmin\Pictures\

Property(C): AdminToolsFolder = C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Administrative Tools\

Property(C): StartupFolder = C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\

Property(C): ProgramMenuFolder = C:\ProgramData\Microsoft\Windows\Start Menu\Programs\

Property(C): StartMenuFolder = C:\ProgramData\Microsoft\Windows\Start Menu\

Property(C): DesktopFolder = C:\Users\Public\Desktop\

Property(C): FontsFolder = C:\Windows\Fonts\

Property(C): GPTSupport = 1

Property(C): OLEAdvtSupport = 1

Property(C): ShellAdvtSupport = 1

Property(C): MsiAMD64 = 6

Property(C): Msix64 = 6

Property(C): Intel = 6

Property(C): PhysicalMemory = 1979

Property(C): VirtualMemory = 19757

Property(C): AdminUser = 1

Property(C): MsiTrueAdminUser = 1

Property(C): LogonUser = StewartElectricAdmin

Property(C): UserSID = S-1-5-21-3850065278-1543369702-2637889638-1002

Property(C): UserLanguageID = 1033

Property(C): ComputerName = STEWARTELECTRIC

Property(C): SystemLanguageID = 1033

Property(C): ScreenX = 1366

Property(C): ScreenY = 768

Property(C): CaptionHeight = 22

Property(C): BorderTop = 1

Property(C): BorderSide = 1

Property(C): TextHeight = 16

Property(C): TextInternalLeading = 3

Property(C): ColorBits = 32

Property(C): TTCSupport = 1

Property(C): Time = 23:11:41

Property(C): Date = 8/8/2012

Property(C): MsiNetAssemblySupport = 4.0.30319.1

Property(C): MsiWin32AssemblySupport = 6.1.7601.17514

Property(C): RedirectedDllSupport = 2

Property(C): MsiRunningElevated = 1

Property(C): Privileged = 1

Property(C): USERNAME = StewartElectricAdmin

Property(C): COMPANYNAME = Hewlett-Packard

Property(C): Installed = 00:00:00

Property(C): DATABASE = c:\Windows\Installer\3a8771b.msi

Property(C): OriginalDatabase = C:\Users\STEWAR~1\AppData\Local\Temp\AIRFCB1.tmp\setup.msi

Property(C): VersionHandler = 5.00

Property(C): ROOTDRIVE = C:\

Property(C): EXECUTEACTION = INSTALL

Property(C): ACTION = INSTALL

Property(C): UILevel = 5

Property(C): CostingComplete = 0

Property(C): OutOfDiskSpace = 0

Property(C): OutOfNoRbDiskSpace = 0

Property(C): PrimaryVolumeSpaceAvailable = 0

Property(C): PrimaryVolumeSpaceRequired = 0

Property(C): PrimaryVolumeSpaceRemaining = 0

=== Logging stopped: 8/8/2012 23:11:41 ===

MSI (c) (34:8C) [23:11:41:228]: Windows Installer reconfigured the product. Product Name: Adobe AIR. Product Version: 3.3.0.3670. Product Language: 1033. Manufacturer: Adobe Systems Incorporated. Reconfiguration success or error status: 1603.

MSI (c) (34:8C) [23:11:41:231]: Grabbed execution mutex.

MSI (c) (34:8C) [23:11:41:231]: Cleaning up uninstalled install packages, if any exist

MSI (c) (34:8C) [23:11:41:258]: MainEngineThread is returning 1603

=== Verbose logging stopped: 8/8/2012 23:11:41 ===

Hope this helps. Thanks.

Report · Aug 09, 2012

Thanks, while this isn't the AIR log, it does appear that you are having an issue during the MSI portion of the install. Googling the error "Error 1606. Could not access network location (computed)." leads me to believe that the installer is having a problem either resolving or accessing some path, I'm not sure where "computed" leads to though.

Try creating a new, temporary, windows user account (admin level) and install AIR again. Do you get any error messages? If not, try installing Tour de Flex again, does it install?

Report · Aug 09, 2012

It works! Not sure what MSI is or why there is a problem, but Tour De Flex installed properly and so did Xpose Photo Gallery. Any ideas why the error would come up and prevent ANY AIR files from installing? Just wondering for future reference. Thanks.

Report · Aug 10, 2012

Glad to hear you got this working! I suspect there's something corrupted in your main user account, possibly in the registry but it could also be a problem with environment variables. Since it appears to only affect AIR, using the temp account should work around the problem since once the app/extension is installed it should be visible to all user accounts.

Is AIR 3.3 compaible with Windows 7 x64?

1 Correct answer