Issue installing app to iOS 10 device

[hoaglandjl]

Installing an app compiled with AIR version 23 works properly on my iPad with iOS 9.3.1 but fails when I attempt to install it on my iPhone 6+ using iOS10.0.2. Same app used to install to both devices. When I install via the connected iOS device link, using Adobe Animate, I get Application Verification Failed error. If I try to install it directly via iTunes, it starts to install, then fails with no notice. I created a fresh provisioning profile and a newly created p12 cert on iMac. I have validated the UDID is correct.. Animate CC is running on a Win 10 PC.

I appreciate some help, insight...

Thanks, much

Jon

[Colin Holgate]

One thing to watch out for is that when a new iOS version comes out there is a new iTunes agreement. Make sure you have visited your account and agreed to the latest changes.

[hoaglandjl]

Hello,

You mean the iTunes on my desktop? I looked at my account and saw no pending agreements to be approved. What is odd is that the iOS 9 device works, but the iOS 10 does not. I'm stumped. I wonder if I just send it up to Apple, will it work only for iOS 9 devices, not iOS 10? I can't tell because the testing version will not work. At one time, there was a need to explicitly set in the XML file to use iOS 6 before Adobe placed it into the compiling process. Wonder if this is the same for iOS 10?

Jon

[hoaglandjl]

I tried to install my app via the device window in Xcode. Installs just fine to the iPad with iOS 9. Will not on iPhone with iOS 10, gives message that my certificate has expired or has been revoked. Is there a way to clear off any existing certificates installed on my phone? The device window shows no certificates and I cannot get any to install. Perhaps there is a old version stuck in the phone that it is comparing to...

Jon

[Colin Holgate]

If you go into the iPad Settings and search for Profile, you can get to where the provisioning profiles are. I hope you're right, and that there's an old profile causing grief.

[Johan_Degraeve]

Same problem here.

I don't find any provisioning files on the phone. I removed the app completely and try to reinstall but I get the above error,

Johan

[hoaglandjl · Accepted solution]

I never found an answer to this. The apps I have updated do work correctly under iOS 10 when I do the official app update through AppStore. It appears there is some sort of issue with doing the test versions under iOS 10.xx. Makes me very concerned with updating my testing iPad to iOS 10.

[masai2k]

Any news about this terrible issue?? I need to upgrade an iPad App but I can't test it on the device because the 'ApplicationVerificationFailed' error!

Max

[Julien26]

Have you tried to go back to Animate CC 2015.2 ?

I'm using this version with Air 21 / Air 24 and I can deploy to my iPad under iOS 10.1.1 (didn't do the latest update yet) without any issue !

Good luck !

[Vivid75]

This is the case for me as well. When trying to publish using a development Certificate and Profile, it throws an 'ApplicationVerificationFailed' error even though my device and Certificates are correct in the dev portal. It was working before I upgraded to the latest release of Animate. I'm going to see if I can roll it back to the previous version and try again. Pretty big mistake by Adobe if this is true.