Nook Color crash with Air 3.7

[AsterLUXman]

Hey,

I have an app that crash-exits on launch on the Nook Color when I use Air 3.7.0.1530, but NOT when I use Air 3.6.0.5990 ( both using captive runtime ).

This is not a Stage3D/direct renderMode issue, as the same crash happens if I switch to NO Stage3D/cpu ( I have alternate code for software rendering which I can enable via config constants ).

Anyway, my guess is that the crash is due to the Nook Color running out of memory during launch initialisation.  Now, this may be due to the size of my program combined with the size of Air 3.7.  OR, more worryingly, it may be due to an incompatibility between the Nook Color and Air 3.7.

Has anyone run into a similar issue?

[Guest]

Just discovered the same problem, everything was fine with Air3.6.

I think, it's better post this topic to Bugs category.

Another question is, how many other devices will fail to launch the  app with Air3.7?

[michelangelo.capraro]

I'm seeing the same thing, but I have a smaller test program that does run fine, so I agree it seems like a memory issue

[michelangelo.capraro]

just some more details, the lagrer program that crashes has worked fine since 3.2. it just now started to crash on the nook color in 3.7. i will try some more things to see if i can reduce the memory to determine if that is the issue

[Guest]

Hello michelangelo!

Please try, as I don't have NOOK Color, the problem was reported by NOOK Review Team, so I just reverted to 3.6.

If you could find actual problem, would be nice to open a bug report.

[michelangelo.capraro]

so i did a little more testing here. I compiled the application in 3.6 and 3.7 and it works in 3.6 but crash-exits in 3.7.

in the 3.7 version, i tested by removing items i instantiatd and added to the stage and eventually i manged to get it not to crash. it definitely seems like memory management might have changed to cause this

i tested also in 3.8 and the crash happens there too.

here is the bug i filed, please chime in and add details if you can

https://bugbase.adobe.com/index.cfm?event=bug&id=3560179

[Guest]

This is bad about 3.8.

I have read somewhere on the internet that there is a problem in 3.7 with sound, maybe that is the cause?

Code like this crash the app:

var s:Sound  = new MySound();

s.play();

Can you check that?

[nimitja]

The sound crash is known to us for 2.2.x version only . Please add your votes and comments at https://bugbase.adobe.com/index.cfm?event=bug&id=3542336. Also, you can refer the forum link http://forums.adobe.com/message/5231034#5231034 for more details.

Regards,

Nimit

[nimitja]

Is your application is crashing with other devices having OS version 2.3 or later? Could you please try it once. This will help us investigating the issue.

Regards,

Nimit

[michelangelo.capraro]

thanks for the details nimitja, for directing my focus to the right place. indeed this is not a memory issue but a sound issue. the assets i was loading continaed a class that played a sound, i commented out those lines of code and the nook was able to launch the app and it ran until another sound was played, at which point it quit.

if at all possible for adobe to release a version of 3.7 with this fix in it, it would be great

[Mark.fromOP]

Did you ever solve this issue? Is the latest 3.8 beta a fix?

[nimitja]

Yes,sound.play() crash has been fixed. Please try with latest build available at http://www.adobe.com/devnet/air/air-sdk-download.html and let us know if you will face any issue.

Regards,

Nimit