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Publish Air (SDK 3.8) iOS crashs

Guest
Aug 20, 2013 Aug 20, 2013

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Hi!

I have problem with publishing air (SDK 3.8) iOs Flash CS6 application for iPhone 5.

I have created app with classic texts, png images with actual size (is PPI required to be 72, or can it be anything), add png -icons and launch picture named "Default-568h@2x.png". Tests with Flash goes right and navigation seems to be working. Flash publish ipa but application only gives white screen and crashs.

What can be wrong?

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Air beta

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Adobe Employee ,
Aug 20, 2013 Aug 20, 2013

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Hi,

Could you please share the crash log and a sample appliation if possible. This will help us to debug the problem. Also, please share the ios version of your device.

Regards,

Nimit

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Guest
Aug 21, 2013 Aug 21, 2013

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Hi!

Crash log looks like this:

2.2

We found that your app exhibited one or more bugs, when reviewed on iPad running iOS 6.1.3, on both Wi-Fi and cellular networks, which is not in compliance with the App Store Review Guidelines.

App only displays a blank white screen after launch

Please see the attached screenshot/s for more information.

That mentioned iPad is Apples test device.

I'm wonderin, can problem be resolution of images? Must launch picture and apps pictures be ppi72 ?

Or.. is solution at rendering? Should rendering mode be CPU?

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Guest
Aug 23, 2013 Aug 23, 2013

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we have the same problem and same feedback from apple. and our app is rejected .

on ipad ios 6.1.4 our app is not working.

we publish only for iphone but still on ipads our app is not working ipad ios 6.1.4. and there is a guidline on apple 2.10 iPhone Apps must also run on iPad without modification, at iPhone resolution, and at 2X iPhone 3GS resolution

i think there is problem with adobe air 3.8 beta.   adobe help us.

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Guest
Sep 10, 2013 Sep 10, 2013

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Any ideas? I'm totally stuck with this problem.

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Explorer ,
Sep 10, 2013 Sep 10, 2013

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Likely you're hitting some API on iOS that is causing your app to crash on frame 1.

For example, trying to access shared directories that work on Android/Windows, would throw an error when ran on iOS.

First step is to hook up the debugger, launch the app, and you'll get a stack trace.

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Guest
Sep 11, 2013 Sep 11, 2013

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Hi!

I'm still wonderin. App is realy simple "from frame to frame". It doesn't require any access. You were right that it runs perfect with Android, but not with iOS.

I have also edited AS3 settings: text layouts default linkage is changed from RSL to "Merged into code".

Frame 1 code is like this:

stop();

bt1.addEventListener(MouseEvent.CLICK, buttonClick10);

function buttonClick10(event:MouseEvent):void{

gotoAndStop(2);

}

bt2.addEventListener(MouseEvent.CLICK, buttonClick11);

function buttonClick11(event:MouseEvent):void{

gotoAndStop(3);

}

bt3.addEventListener(MouseEvent.CLICK, buttonClick12);

function buttonClick12(event:MouseEvent):void{

gotoAndStop(4);

}

bt4.addEventListener(MouseEvent.CLICK, buttonClick13);

function buttonClick13(event:MouseEvent):void{

gotoAndStop(5);

}

//scroll texts

var where:Number =  250;

var stageHeight:Number = 900;

function dragOn(e:MouseEvent):void{

          var howLong:Number = e.currentTarget.height;

          //Rectangle(x,y,width, height);

          var longRec:Rectangle = new Rectangle(65, stageHeight-howLong, 0, howLong-stageHeight+where);

          e.currentTarget.startDrag(false, longRec);

}

function dragOff(e:MouseEvent):void{

          e.currentTarget.stopDrag();

}

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Explorer ,
Sep 11, 2013 Sep 11, 2013

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Can you not get a debug session going? There's no point in guessing, your #1 priority should be to get the debugger connecting to the device, that should reveal all

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Explorer ,
Sep 11, 2013 Sep 11, 2013

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Also, remember that any static classes/members you've included in your app will initialize on frame 1 as well.

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Guest
Sep 12, 2013 Sep 12, 2013

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For some reason I can't run/ (or use/read) debugger. With device doesn't work (of course), but with simulators debugger site doesn't give any report to output box.

I have tried export movie with "Permit debugger" from publish settings and then launch debugger (as3) and after that tried launch swf-movie. Simulator start working, app works fine. There is list "scene/symbol" "layer" and "frame", and there is several lines, but I simply can't read what those means?

ongelma.jpg

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Guest
Sep 18, 2013 Sep 18, 2013

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LATEST

Something what I should test?

Those things are made f.ex.:

- rendered with cpu

- text is classic

- try to use debugger.. and it totally was only trying.

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Guest
Sep 11, 2013 Sep 11, 2013

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after 1 months of research and a phone call with Melody on App Review Team at Apple, we change publish settings to cpu rendering. and that's all  

and our app is ready for sale on itunes.

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