• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
Locked
0

Samsung WSVGA - AIR APP Force Close

Explorer ,
May 15, 2013 May 15, 2013

Copy link to clipboard

Copied

Hi there,

we tried to submit our app to the Samsung App "AppStore".

Our app gets rejected because it always crashes after some seconds on the Samsung WSVGA (1024x600) devices. All other devices seem to work.

We use AIR 3.7 and the default renderMode.

Any idea?

Best omi

TOPICS
Development

Views

1.5K

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
May 16, 2013 May 16, 2013

Copy link to clipboard

Copied

We have not been able to reproduce any crash on Samsung galaxy tab 2( v4.1.1, kernel version 3.0.31-471788 , model GT-P3100). Could you please open a new bug report on this over at bugbase.adobe.com? Please include any sample media, code, project or app, OS version to help us reproduce the problem. Also, have you submitted your app at GooglePlay, if yes, could you please share the link so that we can give it a try.

Regards,

Nimit

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
May 20, 2013 May 20, 2013

Copy link to clipboard

Copied

Hi. Thanks for the fast reply.

We added a bug report. Here is the link:

https://bugbase.adobe.com/index.cfm?event=bug&id=3563573

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Guest
Jun 18, 2013 Jun 18, 2013

Copy link to clipboard

Copied

This is mostly likely the same as this bug: http://forums.adobe.com/message/5231623?tstart=0

We had the same issue as soon as we updated to 3.7 from 3.6 on our only Android 2.2 device. I tested your app on it, and it seems like as soon as the win/lose sound plays after a game it crashes. Looks like the only solutions is the restrict to android >=2.3, or just use air 3.6.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Enthusiast ,
Jun 19, 2013 Jun 19, 2013

Copy link to clipboard

Copied

AdaptedArts, I had this sound bug, but updated to the latest beta 3.8 version and it works fine.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Guest
Jun 20, 2013 Jun 20, 2013

Copy link to clipboard

Copied

Thats good news, thanks for letting me know. We dont use any new features at the moment but its good to see adobe is fixing things

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Jul 12, 2013 Jul 12, 2013

Copy link to clipboard

Copied

LATEST

Unfortunately this didn't fix our issues with the Galaxy Tab 2 7.0 gt-p3110 with Anroid 4.2.2

We tried to use AIR 3.7 and AIR 3.8 beta.

We found out that there is maybe another problem that is responsible for this issue.

If you set the <aspectRation>portrait</portrait> in the descriptor xml the device ignores that fact.

We also set:

<autoOrients>false</autoOrients>

        <fullScreen>true</fullScreen>

        <visible>true</visible>

        <softKeyboardBehavior>none</softKeyboardBehavior>

We have to define the protrait aspectRatio and it works on all devices except the WSVGA Samsung devices...

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines