Participant

Question

Unable to install Adobe Air on MacBook Pro running OSX 10.7.2

Forum|Forum|14 years ago
October 13, 2011
9 replies
13633 views

I have been trying for a while today to install the adobe air product on my machine so I'm able to run the TweetDeck software. Unfortunately no matter what I do, the installation seems to fail. I've manually uninstalled old files. I've run suggested apple scripts suggested in other threads. I've repaired local disk permissions. You name it, I think I've tried it. Any assistance would be appreciated. I've included the console activity log for the last hour or so of trying to get it working. Thanks, Stephen

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10/13/11 1:33:27.067 PM ReportCrash: Saved crash report for Adobe AIR Application Installer[443] version 3.0 (3.0.0.4080) to /Users/Steve/Library/Logs/DiagnosticReports/Adobe AIR Application Installer_2011-10-13-133327_Stephen-Wrights-MacBook-Pro.crash

10/13/11 1:37:58.710 PM Adobe AIR Installer: Runtime Installer begin with version 3.0.0.4080 on Mac OS 10.7.2 x86

10/13/11 1:37:58.710 PM Adobe AIR Installer: Commandline is: -psn_0_426088

10/13/11 1:37:58.710 PM Adobe AIR Installer: Installed runtime (3.0.0.4080) located at /Library/Frameworks/Adobe AIR.framework

10/13/11 1:37:59.938 PM com.apple.launchd.peruser.501: ([0x0-0x68068].com.adobe.air.Installer[452]) Job appears to have crashed: Segmentation fault: 11

10/13/11 1:38:00.144 PM ReportCrash: Saved crash report for Adobe AIR Installer[452] version 3.0 (3.0.0.4080) to /Users/Steve/Library/Logs/DiagnosticReports/Adobe AIR Installer_2011-10-13-133800_Stephen-Wrights-MacBook-Pro.crash

10/13/11 1:41:08.400 PM Adobe AIR Installer: Runtime Installer begin with version 3.0.0.4080 on Mac OS 10.7.2 x86

10/13/11 1:41:08.400 PM Adobe AIR Installer: Commandline is: -psn_0_491640

10/13/11 1:41:08.400 PM Adobe AIR Installer: Installed runtime (3.0.0.4080) located at /Library/Frameworks/Adobe AIR.framework

10/13/11 1:41:10.111 PM com.apple.launchd.peruser.501: ([0x0-0x78078].com.adobe.air.Installer[518]) Job appears to have crashed: Segmentation fault: 11

10/13/11 1:41:10.332 PM ReportCrash: Saved crash report for Adobe AIR Installer[518] version 3.0 (3.0.0.4080) to /Users/Steve/Library/Logs/DiagnosticReports/Adobe AIR Installer_2011-10-13-134110_Stephen-Wrights-MacBook-Pro.crash

10/13/11 1:42:21.142 PM automountd: parse_entry: bad key in map auto_home: Adobe AIR Installer.app

10/13/11 1:42:34.771 PM Finder: Terminate AirDrop P2P link

10/13/11 1:45:07.006 PM sudo: Steve : TTY=ttys000 ; PWD=/Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS ; USER=root ; COMMAND=./Adobe AIR Installer

10/13/11 1:45:10.494 PM Adobe AIR Installer: Runtime Installer begin with version 3.0.0.4080 on Mac OS 10.7.2 x86

10/13/11 1:45:10.494 PM Adobe AIR Installer: Commandline is:

10/13/11 1:45:10.494 PM Adobe AIR Installer: No installed runtime detected

10/13/11 1:45:12.183 PM ReportCrash: Saved crash report for Adobe AIR Installer[578] version ??? (???) to /Library/Logs/DiagnosticReports/Adobe AIR Installer_2011-10-13-134512_localhost.crash

10/13/11 1:45:40.900 PM Adobe AIR Installer: Runtime Installer begin with version 3.0.0.4080 on Mac OS 10.7.2 x86

10/13/11 1:45:40.900 PM Adobe AIR Installer: Commandline is: -psn_0_557192

10/13/11 1:45:40.900 PM Adobe AIR Installer: No installed runtime detected

10/13/11 1:45:42.164 PM com.apple.launchd.peruser.501: ([0x0-0x88088].com.adobe.air.Installer[584]) Job appears to have crashed: Segmentation fault: 11

10/13/11 1:45:42.330 PM ReportCrash: Saved crash report for Adobe AIR Installer[584] version 3.0 (3.0.0.4080) to /Users/Steve/Library/Logs/DiagnosticReports/Adobe AIR Installer_2011-10-13-134542_Stephen-Wrights-MacBook-Pro.crash

10/13/11 1:56:17.999 PM UserEventAgent: WirelessAirPortDeviceNameCopy(): no BSD interface name found for object 12295

10/13/11 1:56:20.000 PM kernel: AirPort_Brcm4331: Ethernet address e4:ce:8f:41:c1:7c

10/13/11 1:56:32.049 PM airportd: _processDLILEvent: en1 attached (down)

10/13/11 1:56:35.000 PM kernel: AirPort: Link Down on en1. Reason 8 (Disassociated because station leaving).

10/13/11 1:56:39.000 PM kernel: AirPort: Link Up on en1

10/13/11 1:56:40.000 PM kernel: AirPort: RSN handshake complete on en1

10/13/11 1:56:40.963 PM airportd: _doAutoJoin: Already associated to “MyNet”. Bailing on auto-join.

10/13/11 1:56:41.233 PM airportd: _doAutoJoin: Already associated to “MyNet”. Bailing on auto-join.

10/13/11 1:56:45.862 PM airportd: _doAutoJoin: Already associated to “MyNet”. Bailing on auto-join.

10/13/11 1:57:48.677 PM Adobe AIR Installer: Runtime Installer begin with version 3.0.0.4080 on Mac OS 10.7.2 x86

10/13/11 1:57:48.677 PM Adobe AIR Installer: Commandline is: -psn_0_98328

10/13/11 1:57:48.677 PM Adobe AIR Installer: No installed runtime detected

10/13/11 1:57:55.626 PM com.apple.launchd.peruser.501: ([0x0-0x18018].com.adobe.air.Installer[200]) Job appears to have crashed: Segmentation fault: 11

10/13/11 1:57:56.255 PM ReportCrash: Saved crash report for Adobe AIR Installer[200] version 3.0 (3.0.0.4080) to /Users/Steve/Library/Logs/DiagnosticReports/Adobe AIR Installer_2011-10-13-135756_Stephen-Wrights-MacBook-Pro.crash

10/13/11 1:58:14.775 PM com.apple.launchd.peruser.501: ([0x0-0x1b01b].com.adobe.air.ApplicationInstaller[209]) Exited with code: 4

10/13/11 2:01:00.067 PM Adobe AIR Installer: Runtime Installer begin with version 3.0.0.4080 on Mac OS 10.7.2 x86

10/13/11 2:01:00.067 PM Adobe AIR Installer: Commandline is: -uninstall

10/13/11 2:01:00.067 PM Adobe AIR Installer: No installed runtime detected

10/13/11 2:01:01.520 PM ReportCrash: Saved crash report for Adobe AIR Installer[549] version 3.0 (3.0.0.4080) to /Users/Steve/Library/Logs/DiagnosticReports/Adobe AIR Installer_2011-10-13-140101_Stephen-Wrights-MacBook-Pro.crash

10/13/11 2:04:15.960 PM Adobe AIR Installer: Runtime Installer begin with version 3.0.0.4080 on Mac OS 10.7.2 x86

10/13/11 2:04:15.960 PM Adobe AIR Installer: Commandline is: -playerVersion=11,0,1,152 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=true -- -x1 http://downloads.tweetdeck.com/TweetDeck_0_38.2.air

10/13/11 2:04:15.960 PM Adobe AIR Installer: No installed runtime detected

10/13/11 2:04:17.375 PM ReportCrash: Saved crash report for Adobe AIR Installer[604] version 3.0 (3.0.0.4080) to /Users/Steve/Library/Logs/DiagnosticReports/Adobe AIR Installer_2011-10-13-140417_Stephen-Wrights-MacBook-Pro.crash

10/13/11 2:04:17.378 PM ReportCrash: Removing excessive log: file://localhost/Users/Steve/Library/Logs/DiagnosticReports/Adobe%20AIR%20Installer_2011-10-12-160551_Stephen-Wrights-MacBook-Pro.crash

10/13/11 2:05:19.270 PM com.apple.launchd.peruser.501: ([0x0-0x38038].com.adobe.air.ApplicationInstaller[875]) Exited with code: 4

10/13/11 2:09:36.467 PM Adobe AIR Installer: Runtime Installer begin with version 3.0.0.4080 on Mac OS 10.7.2 x86

10/13/11 2:09:36.468 PM Adobe AIR Installer: Commandline is: -psn_0_266305

10/13/11 2:09:36.468 PM Adobe AIR Installer: No installed runtime detected

10/13/11 2:09:37.801 PM com.apple.launchd.peruser.501: ([0x0-0x41041].com.adobe.air.Installer[909]) Job appears to have crashed: Segmentation fault: 11

10/13/11 2:09:38.016 PM ReportCrash: Saved crash report for Adobe AIR Installer[909] version 3.0 (3.0.0.4080) to /Users/Steve/Library/Logs/DiagnosticReports/Adobe AIR Installer_2011-10-13-140938_Stephen-Wrights-MacBook-Pro.crash

10/13/11 2:09:38.019 PM ReportCrash: Removing excessive log: file://localhost/Users/Steve/Library/Logs/DiagnosticReports/Adobe%20AIR%20Installer_2011-10-12-160607_Stephen-Wrights-MacBook-Pro.crash

10/13/11 2:10:04.777 PM Adobe AIR Installer: Runtime Installer begin with version 3.0.0.4080 on Mac OS 10.7.2 x86

10/13/11 2:10:04.777 PM Adobe AIR Installer: Commandline is: -playerVersion=11,0,1,152 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=true -- -x1 http://downloads.tweetdeck.com/TweetDeck_0_38.2.air

10/13/11 2:10:04.777 PM Adobe AIR Installer: No installed runtime detected

10/13/11 2:10:06.144 PM ReportCrash: Saved crash report for Adobe AIR Installer[916] version 3.0 (3.0.0.4080) to /Users/Steve/Library/Logs/DiagnosticReports/Adobe AIR Installer_2011-10-13-141006_Stephen-Wrights-MacBook-Pro.crash

10/13/11 2:10:06.148 PM ReportCrash: Removing excessive log: file://localhost/Users/Steve/Library/Logs/DiagnosticReports/Adobe%20AIR%20Installer_2011-10-12-160631_Stephen-Wrights-MacBook-Pro.crash

10/13/11 2:15:05.254 PM Adobe AIR Installer: Runtime Installer begin with version 3.0.0.4080 on Mac OS 10.7.2 x86

10/13/11 2:15:05.254 PM Adobe AIR Installer: Commandline is: -psn_0_319566

10/13/11 2:15:05.254 PM Adobe AIR Installer: No installed runtime detected

10/13/11 2:15:05.936 PM Adobe AIR Installer: -[__NSCFType backingScaleFactor]: unrecognized selector sent to instance 0x14f160

10/13/11 2:15:33.948 PM com.apple.launchd.peruser.501: ([0x0-0x4e04e].com.adobe.air.Installer[942]) Job appears to have crashed: Bus error: 10

10/13/11 2:15:34.108 PM ReportCrash: Saved crash report for Adobe AIR Installer[942] version 3.0 (3.0.0.4080) to /Users/Steve/Library/Logs/DiagnosticReports/Adobe AIR Installer_2011-10-13-141534_Stephen-Wrights-MacBook-Pro.crash

10/13/11 2:15:34.111 PM ReportCrash: Removing excessive log: file://localhost/Users/Steve/Library/Logs/DiagnosticReports/Adobe%20AIR%20Installer_2011-10-13-124814_Stephen-Wrights-MacBook-Pro.crash

10/13/11 2:16:58.472 PM UserEventAgent: WirelessAirPortDeviceNameCopy(): no BSD interface name found for object 12295

10/13/11 2:17:01.000 PM kernel: AirPort_Brcm4331: Ethernet address e4:ce:8f:41:c1:7c

10/13/11 2:17:11.933 PM airportd: _processDLILEvent: en1 attached (down)

10/13/11 2:17:15.000 PM kernel: AirPort: Link Down on en1. Reason 8 (Disassociated because station leaving).

10/13/11 2:17:18.000 PM kernel: AirPort: Link Up on en1

10/13/11 2:17:18.000 PM kernel: AirPort: RSN handshake complete on en1

10/13/11 2:17:22.468 PM airportd: _doAutoJoin: Already associated to “MyNet”. Bailing on auto-join.

10/13/11 2:18:55.979 PM Adobe AIR Installer: Runtime Installer begin with version 3.0.0.4080 on Mac OS 10.7.2 x86

10/13/11 2:18:55.980 PM Adobe AIR Installer: Commandline is: -psn_0_114716

10/13/11 2:18:55.980 PM Adobe AIR Installer: No installed runtime detected

10/13/11 2:19:03.180 PM com.apple.launchd.peruser.501: ([0x0-0x1c01c].com.adobe.air.Installer[213]) Job appears to have crashed: Segmentation fault: 11

10/13/11 2:19:03.740 PM ReportCrash: Saved crash report for Adobe AIR Installer[213] version 3.0 (3.0.0.4080) to /Users/Steve/Library/Logs/DiagnosticReports/Adobe AIR Installer_2011-10-13-141903_Stephen-Wrights-MacBook-Pro.crash

10/13/11 2:19:03.869 PM ReportCrash: Removing excessive log: file://localhost/Users/Steve/Library/Logs/DiagnosticReports/Adobe%20AIR%20Installer_2011-10-13-124844_Stephen-Wrights-MacBook-Pro.crash

10/13/11 2:22:07.124 PM Adobe AIR Installer: Runtime Installer begin with version 3.0.0.4080 on Mac OS 10.7.2 x86

10/13/11 2:22:07.124 PM Adobe AIR Installer: Commandline is: -psn_0_143395

10/13/11 2:22:07.124 PM Adobe AIR Installer: No installed runtime detected

10/13/11 2:22:08.402 PM com.apple.launchd.peruser.501: ([0x0-0x23023].com.adobe.air.Installer[265]) Job appears to have crashed: Segmentation fault: 11

10/13/11 2:22:08.577 PM ReportCrash: Saved crash report for Adobe AIR Installer[265] version 3.0 (3.0.0.4080) to /Users/Steve/Library/Logs/DiagnosticReports/Adobe AIR Installer_2011-10-13-142208_Stephen-Wrights-MacBook-Pro.crash

10/13/11 2:22:08.580 PM ReportCrash: Removing excessive log: file://localhost/Users/Steve/Library/Logs/DiagnosticReports/Adobe%20AIR%20Installer_2011-10-13-125045_Stephen-Wrights-MacBook-Pro.crash

10/13/11 2:23:51.786 PM Adobe AIR Installer: Runtime Installer begin with version 3.0.0.4080 on Mac OS 10.7.2 x86

10/13/11 2:23:51.786 PM Adobe AIR Installer: Commandline is: -psn_0_167977

10/13/11 2:23:51.786 PM Adobe AIR Installer: No installed runtime detected

10/13/11 2:23:53.029 PM com.apple.launchd.peruser.501: ([0x0-0x29029].com.adobe.air.Installer[301]) Job appears to have crashed: Segmentation fault: 11

10/13/11 2:23:53.194 PM ReportCrash: Saved crash report for Adobe AIR Installer[301] version 3.0 (3.0.0.4080) to /Users/Steve/Library/Logs/DiagnosticReports/Adobe AIR Installer_2011-10-13-142353_Stephen-Wrights-MacBook-Pro.crash

10/13/11 2:23:53.197 PM ReportCrash: Removing excessive log: file://localhost/Users/Steve/Library/Logs/DiagnosticReports/Adobe%20AIR%20Installer_2011-10-13-131826_Stephen-Wrights-MacBook-Pro.crash

10/13/11 2:25:38.323 PM sudo: Steve : TTY=ttys000 ; PWD=/Users/Steve ; USER=root ; COMMAND=/Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer -silent -eulaAccepted

10/13/11 2:25:38.908 PM Adobe AIR Installer: Runtime Installer begin with version 3.0.0.4080 on Mac OS 10.7.2 x86

10/13/11 2:25:38.908 PM Adobe AIR Installer: Commandline is: -silent -eulaAccepted

10/13/11 2:25:38.908 PM Adobe AIR Installer: No installed runtime detected

10/13/11 2:25:40.304 PM ReportCrash: Saved crash report for Adobe AIR Installer[315] version ??? (???) to /Library/Logs/DiagnosticReports/Adobe AIR Installer_2011-10-13-142540_localhost.crash

10/13/11 2:26:06.354 PM Adobe AIR Installer: Runtime Installer begin with version 3.0.0.4080 on Mac OS 10.7.2 x86

10/13/11 2:26:06.354 PM Adobe AIR Installer: Commandline is: -psn_0_184365

10/13/11 2:26:06.354 PM Adobe AIR Installer: No installed runtime detected

10/13/11 2:26:07.682 PM com.apple.launchd.peruser.501: ([0x0-0x2d02d].com.adobe.air.Installer[322]) Job appears to have crashed: Segmentation fault: 11

10/13/11 2:26:07.841 PM ReportCrash: Saved crash report for Adobe AIR Installer[322] version 3.0 (3.0.0.4080) to /Users/Steve/Library/Logs/DiagnosticReports/Adobe AIR Installer_2011-10-13-142607_Stephen-Wrights-MacBook-Pro.crash

10/13/11 2:26:07.845 PM ReportCrash: Removing excessive log: file://localhost/Users/Steve/Library/Logs/DiagnosticReports/Adobe%20AIR%20Installer_2011-10-13-132020_Stephen-Wrights-MacBook-Pro.crash

10/13/11 2:26:56.590 PM Adobe AIR Installer: Runtime Installer begin with version 3.0.0.4080 on Mac OS 10.7.2 x86

10/13/11 2:26:56.590 PM Adobe AIR Installer: Commandline is: -psn_0_225335

10/13/11 2:26:56.590 PM Adobe AIR Installer: No installed runtime detected

10/13/11 2:26:57.864 PM com.apple.launchd.peruser.501: ([0x0-0x37037].com.adobe.air.Installer[349]) Job appears to have crashed: Segmentation fault: 11

10/13/11 2:26:57.989 PM ReportCrash: Saved crash report for Adobe AIR Installer[349] version 3.0 (3.0.0.4080) to /Users/Steve/Library/Logs/DiagnosticReports/Adobe AIR Installer_2011-10-13-142657_Stephen-Wrights-MacBook-Pro.crash

10/13/11 2:26:57.993 PM ReportCrash: Removing excessive log: file://localhost/Users/Steve/Library/Logs/DiagnosticReports/Adobe%20AIR%20Installer_2011-10-13-132404_Stephen-Wrights-MacBook-Pro.crash

10/13/11 2:29:01.315 PM airportd: _doAutoJoin: Already associated to “MyNet”. Bailing on auto-join.

10/13/11 2:29:44.576 PM UserEventAgent: WirelessAirPortDeviceNameCopy(): no BSD interface name found for object 12295

10/13/11 2:29:48.000 PM kernel: AirPort_Brcm4331: Ethernet address e4:ce:8f:41:c1:7c

10/13/11 2:30:01.170 PM airportd: _processDLILEvent: en1 attached (down)

10/13/11 2:30:01.000 PM kernel: AirPort: Link Down on en1. Reason 8 (Disassociated because station leaving).

10/13/11 2:30:05.000 PM kernel: AirPort: Link Up on en1

10/13/11 2:30:05.000 PM kernel: AirPort: RSN handshake complete on en1

10/13/11 2:30:07.196 PM airportd: _doAutoJoin: Already associated to “MyNet”. Bailing on auto-join.

10/13/11 2:30:09.005 PM airportd: _doAutoJoin: Already associated to “MyNet”. Bailing on auto-join.

10/13/11 2:33:54.896 PM Adobe AIR Installer: Runtime Installer begin with version 3.0.0.4080 on Mac OS 10.7.2 x86

10/13/11 2:33:54.896 PM Adobe AIR Installer: Commandline is: -psn_0_110619

10/13/11 2:33:54.896 PM Adobe AIR Installer: No installed runtime detected

10/13/11 2:34:03.677 PM com.apple.launchd.peruser.501: ([0x0-0x1b01b].com.adobe.air.Installer[216]) Job appears to have crashed: Segmentation fault: 11

10/13/11 2:34:04.337 PM ReportCrash: Saved crash report for Adobe AIR Installer[216] version 3.0 (3.0.0.4080) to /Users/Steve/Library/Logs/DiagnosticReports/Adobe AIR Installer_2011-10-13-143404_Stephen-Wrights-MacBook-Pro.crash

10/13/11 2:34:04.480 PM ReportCrash: Removing excessive log: file://localhost/Users/Steve/Library/Logs/DiagnosticReports/Adobe%20AIR%20Installer_2011-10-13-132448_Stephen-Wrights-MacBook-Pro.crash

This topic has been closed for replies.

Robert_Delfs

Participating Frequently

1. Brand new MacBook Pro 2.5 GHz Intel Core i7 machine with two graphics chips (Intel HD Graphics 3000+ AMD Radeon HD 6770M), with OS X 10.7.2 Lion (Build 11C74) pre-installed.

2. Attempting to download latest version of Photoshop CS5 fails.

a. Downloading CS5 from Adobe.com requires pre-installing Adobe Download Assistant.

b. Adobe Download Assistant can be downloaded but cannot be installed because it requires pre-installing Adobe AIR.

c. Adobe AIR can be downloaded but won't install. Sometimes it issues error msg saying it requires most recent version of Adobe AIR, other times there is no screen activity after attempting to install from <AdobeAir.dmg>.

2. There is no option to turn off automatic graphics switching in Energy Saver System Preferences on this computer, so that suggested solution does not work.

3. Turning off (unchecking) "Automatically reduce brightness before display goes to sleep" has no effect — still unable to install AIR.

This is a nightmare. The reason I bought this computer rather than a less expensive model was to run Lightroom (which did install OK) and Photoshop CS5. HELP!

Robert

pier_bover

Known Participant

Robert.Delfs wrote:
1. Brand new MacBook Pro 2.5 GHz Intel Core i7 machine with two graphics chips (Intel HD Graphics 3000+ AMD Radeon HD 6770M), with   OS X 10.7.2 Lion (Build 11C74) pre-installed.
2. Attempting to download latest version of Photoshop CS5 fails.
     a. Downloading CS5 from Adobe.com requires pre-installing Adobe Download Assistant.
     b. Adobe Download Assistant can be downloaded but cannot be installed because it requires pre-installing Adobe AIR.
     c. Adobe AIR can be downloaded but won't install. Sometimes it issues error msg saying it requires most recent version of Adobe AIR, other times there is no screen activity after attempting to install from <AdobeAir.dmg>.
2. There is no option to turn off automatic graphics switching in Energy Saver System Preferences on this computer, so that suggested solution does not work.
3.   Turning off (unchecking) "Automatically reduce brightness before display goes to sleep" has no effect — still unable to install AIR.
This is a nightmare. The reason I bought this computer rather than a less expensive model was to run Lightroom (which did install OK) and Photoshop CS5. HELP!
Robert

My suggestion would be to reinstall Lion from zero. No update.

I did that, and now I can install / uninstall Air without problems.

The installation takes about 20 minutes...

Robert_Delfs

Participating Frequently

Thanks very much for the reply.

I'm completely new to Lion, but I assume "reinstalling from zero" would mean re-installing from the Lion Recovery Mac OS X Utilities. There is no CD/DVD, of course.

Kevin White's OS X Lion Support Essentials says that there should be a package <Install Mac OS X Lion.app> in /Applications which contains <InstallESD.dmg> (for Install Mac OS X Lion.app) which can be used to make a full Lion Recovery Drive on an 8-GB memory stick. Unfortunately, however, the promised <Install Mac OS X Lion.app> application was not among the pre-installed programs in /Applications on my new computer.

Does "no update" mean that one should install AIR before installing any available 10.7.2 updates (there are currently two), or that these updates should not be installed at all?

Thanks again,

Robert

Anonymous

please try to install java finder>applications>utilities>java preferences>install

please try to install flash player

please try to flash air v2.7.1 runtime

then it should be fine

Peppo12345

Participant

Since my last post everything is still OK with 2.7.1 version.

I was planning to try 3.1 .............. did anybody try 3.1 version ?

Same problem as 3.0 ?

Pls advise.

chris.campbell

Legend

Thank you everyone for letting us know the workaround that you've been using. We are working closely with Apple to provide a solution to this as soon as possible. In case anyone needs to revert to a previous version of the runtime, you can find older versions here:

Archived Adobe AIR runtime, SDK versions

Chris

bluesteelman

Participant

great to know that Adobe is aware of the issue and working to resolve it. much appreciated :-)

Anonymous

the same odd behavior: air and related applications (widgets vodadone and icq) only work with firefox open

Peppo12345

Participant

Macbook Pro + Lion 10.7.2 and Air 3.0.

Same issue as above, only working with Firefox open.

I've tried some solutions but unable to run a couple of programs which crashed all the time.

As latest solution I've unistalled 3.0 and reinstalled 2.7.1 and everything is fine now, even without Firefox running.

I've moved the 2 files in the trash bin (Adobe Air Installer + Adobe Air Uninstaller) in Application ---------> Utility -------------> Adobe Air Installer + Adobe Air Uninstaller + also moved in the trash Adobe Air.framework folder (the whole folder) in Library----------> Frameworks---------->Adobe Air.framework

remember to empty the trash before reinstalling the older version.

Tried several time and now everything is OK.

I hope this help.

bluesteelman

Participant

same problem, Adobe Air only works with Firefox open.

fang798

Participant

i encounter the same problem. I was using many Air applications and they all can't start now. It's a really horrible disaster for Air. I hope this will never happen again.

Anonymous

fang, just to make sure you saw, you can work around this issue by running Firefox or Chrome at the same time you try to install/run AIR.

fang798

Participant

Thanks a lot. It seems this is the only and best solution for now.

JasonMH

Participant

Add us to the list of companies affected. The FireFox/Chrome workaroud is helpful but it's difficult to explain and a negative experience for potential customers who are trying out our demo application. We are looking forward to a patch for AIR to come out hopefully very soon. Thanks!

Anonymous

I wanted to post here in case it is being monitored any more than my original post. We originally posted in the "Problems and Bugs" forum, and here is my most recent post there:

http://forums.adobe.com/message/3976825#3976825

Has there been any progress behind the scenes? Customers can't run our application. They are unhappy. Potential customers are leaving and not looking back.

Any help you can offer would be greatly appreciated.