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isaacr52895450
isaacr52895450
Participant
April 8, 2020
Question

Adobe Animate 2019 has stopped

  • April 8, 2020
  • 2 replies
  • 768 views

I use Animate 2019 on windows which has worked for me for a long time and I like how smooth it has been running but I wanted more space on my laptop so I factory reset. After completion I downloaded Adobe Creative Cloud and procceded to try and download Animate (19.2.1). After various attempts of trying to open the program I ran into the issue of "Adobe Animate 2019 has stopped working". The results were consistant after reinstalling multiple trys and I'm stuck on how to open up animate. How can I fix this?

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2 replies

n. tilcheff
n. tilcheff
Legend
April 8, 2020

Hi mate,

 

Just a guess, but after a factory reset, most likely your OS is way out of date.

Do all the OS and driver updates and try again.

 

Nick - Character Designer and Animator, Flash user since 1998 | Member of the Flanimate Power Tools team - extensions for character animation
Nancy OShea
Community Expert
Nancy OSheaCommunity Expert
Community Expert
April 8, 2020

Use the Adobe CC Cleaner Tools to solve installation problems.

https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

 

Ensure your computer meets or exceeds the minimum system requirements to run Creative Cloud + all other apps you intend to use.
https://helpx.adobe.com/creative-cloud/system-requirements.html

 

Nancy O'Shea— Product User & Community Expert
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