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Adobe animate 2021/2022 blank start page (Mac)

New Here ,
Sep 30, 2022 Sep 30, 2022

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I was just switching from Animate 2019 to Animate 2021 because I want to get used to the new Interface and the start page is blank so is there a solution? to this. I'm using a Mac not a windows systemScreen Shot 2022-09-30 at 2.26.49 PM.png

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Error , Missing feature , Other , Product issue

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Community Beginner ,
Sep 30, 2022 Sep 30, 2022

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If you go to File > New, the "New Document" menu should pop up.

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New Here ,
Sep 30, 2022 Sep 30, 2022

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I need start page to appear all the time

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Community Expert ,
Sep 30, 2022 Sep 30, 2022

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reset your preferences by removing

 

Win:

C:\Users\<username>\AppData\Local\Adobe\Animate CC <version>\ and

C\Users\<username>\AppData\Roaming\Adobe\Animate\<version>\

 

Mac:

/Users/<username>/Library/Application Support/Adobe/<Animate CC version>/ and

/Users/<username>/Library/Preferences/Adobe/Animate/<version>/)

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