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Adobe Animate 2024 - Canvas Video Component Source not working?

Participant ,
Mar 11, 2024 Mar 11, 2024

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Source selected, OK clicked:

JefferyWright_0-1710162842573.png

 

Source selection is ignored:

JefferyWright_1-1710162873863.png

 

I have to edit the published JS file to add it:

JefferyWright_2-1710162954057.png

 

This is ridiculous, what gives?

 

Anyone else having this issue? 

 

 

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Community Expert ,
Mar 11, 2024 Mar 11, 2024

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add your source to your component parameters.  don't change anything manually (unless you know what you are doing).

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Participant ,
Mar 11, 2024 Mar 11, 2024

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As you can see in the first image, I did add the source to the component, when I clicked OK, the source was ignored; never added to the component.

 

Thanks.

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Community Expert ,
Mar 11, 2024 Mar 11, 2024

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navigate to the source. 

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Community Expert ,
Mar 11, 2024 Mar 11, 2024

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Hi.

 

It's working for me.
image.png

I'm using v 24.0.1.

 

Try cleaning cache, reinstalling or updating Animate and let us know the outcome.

Regards,
JC

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