Adobe Animate cc Error

What happens when you hit the F4 key? (Hide/show UI)

Change your workspace

settings. 

restart animate.

if that fails, restart your computer

if that fails:

1.assign (if none now exist) a custom keyboard shortcut:

2.reset your preferences* (you should not give up on this until you've tried several times)

3.confirm you were successful by checking your keyboard shortcut was reset

if it's not, return to step 2

if it is reset, check if the problem is resolved

*

press and hold Control+Alt+Shift (Windows) or Command+Option+Shift (Mac OS) as you start Animate.