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Participant
April 6, 2022
Question

Adobe Animate cc Error

  • April 6, 2022
  • 3 replies
  • 297 views

Hi Team,

There was an error in my adobe animate CC . I cannot reset any workspace its always show artboard

    This topic has been closed for replies.

    3 replies

    _keyframer
    Community Expert
    Community Expert
    April 7, 2022

    What happens when you hit the F4 key? (Hide/show UI)

    Animator and content creator for Animate CC
    Community Expert
    April 6, 2022

    Change your workspace

    settings. 

     

     

    Participant
    April 7, 2022

    Hi Nick,

    This is not work.. Already done this several times...

    Community Expert
    April 7, 2022

    What about uninstall and reinstall?

    kglad
    Community Expert
    Community Expert
    April 6, 2022

    restart animate.

    if that fails, restart your computer

    if that fails:

     

    1.assign (if none now exist) a custom keyboard shortcut:

    2.reset your preferences* (you should not give up on this until you've tried several times)

    3.confirm you were successful by checking your keyboard shortcut was reset

     

    if it's not, return to step 2

    if it is reset, check if the problem is resolved

     

    *

    press and hold Control+Alt+Shift (Windows) or Command+Option+Shift (Mac OS) as you start Animate.

    Participant
    April 7, 2022

    Hi Kglad,

    Not working ..already done this before posting. even I can delete my profile then reinstall adobe animate.. but still not working. The problem remains the same.

     

    kglad
    Community Expert
    Community Expert
    April 7, 2022

    did you confirm you successfully reset preferences?