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Adobe Animate Exported File "Not Found" & "File Name Invalid".

New Here ,
May 12, 2024 May 12, 2024

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Hello everybody! I notice that my Adobe Animate app on my computer has a problem with the files. I export it from Media Encoder, and whien I go to my editing apps and press "Import Files", whenever I try to open the files I rendered from Animate to Media Encoder, it will say "File not found" and "File Name Invalid". How do I fix this? It's only been doing this recently, and it never did this before. Thanks & tell me what to do to fix it if you know! 

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Community Expert ,
May 12, 2024 May 12, 2024

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in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



<"moved from cc desktop bugs">

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Community Expert ,
May 12, 2024 May 12, 2024

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are you navigating to the file's location? if so, what's an example problematic file name.

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New Here ,
May 12, 2024 May 12, 2024

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Actually, I'm gonna try that right now. Thanks for the advice!

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Community Expert ,
May 12, 2024 May 12, 2024

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sure. keep us updated.

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New Here ,
May 12, 2024 May 12, 2024

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Okay, I just tried it, and it didn't work. I put in in the "Desktop" files area, and it wasn't even there. When I typed in the name, it said that the file name "wasn't found". I titled the document "YOLO 123!!" to remember it, and it's not there. I'm not sure what's wrong, and if it's some sort of Backup issue, because the files from other apps are backed up. I'm able to make stuff in my editing software, and I can get the file extremely easily, but it seems that just Adobe Animate has an issue with it. Tell me what else I can try if you know. Thanks!

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Community Expert ,
May 12, 2024 May 12, 2024

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open ame and see where you're exporting and look at the file name used.

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New Here ,
May 13, 2024 May 13, 2024

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Okay, I just did that and it didn't work. At this point I don't even think that it's a backup issue with Animate at all. I notice that while I can't find new files, I can still easily access and open old Animate files that were rendered. When i typed the new file's name into the place and folder I put it in, it said "File Not Found". 

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Community Expert ,
May 13, 2024 May 13, 2024

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copy and paste here a screenshot of ame with a queued file showing it's publish path and name.

 

then have ame render the video

 

then show the files in the path/directory where the video should be.

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New Here ,
May 13, 2024 May 13, 2024

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Note: Scrool down, the pile path is't supposed to go in is the "Video" section, and the fifle at the bottom is the second "THE RED SQUARE!.MP4" File. image_2024-05-13_161444168.png

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Community Expert ,
May 13, 2024 May 13, 2024

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i see one red square mp4 which is poorly named (exclamation mark shouldn't be used) and shows a path different from the folder shown at the top left.

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New Here ,
May 13, 2024 May 13, 2024

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Okay, I've renamed it to just "REDSQUARE" with no exclamation mark (It's the one at the very bottom with the words "Skip" on the "Status" place of the screen), and the location shows it in the "Desktop" files. 

image_2024-05-13_191612147.png

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New Here ,
May 13, 2024 May 13, 2024

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Actually, it appeared at my Home files, yet it won't go in the editing software I'm using due to not being the right "file type", despite already having been rendered. That's actually been an issue as well, with only older animation files being able to actually render as MP4 files and being able to successfully play in my Media Player app, with the new ones being unable to find, play in Media Play or being rendered as actual video files. Just wanted to bring this up as well.

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Community Expert ,
May 13, 2024 May 13, 2024

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first clear that render list.

then render using a alphanumeric path/name

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Community Expert ,
May 13, 2024 May 13, 2024

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you're rendering to onedrive.  do you see that?

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New Here ,
May 13, 2024 May 13, 2024

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I do, but what's wrong with onedrive?

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Community Expert ,
May 14, 2024 May 14, 2024

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did you look on onedrive for your mp4?

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New Here ,
May 14, 2024 May 14, 2024

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Yeah, I see it there. What do I do about it?

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Community Expert ,
May 14, 2024 May 14, 2024

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this entire thread is related to your difficulty finding files exported from animate to ame and then published by ame.  without reviewing each step, do you now see how to find/change etc files published by ame?

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New Here ,
May 14, 2024 May 14, 2024

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I do, but I was asking if there was something wrong with the "OneDrive"

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New Here ,
May 14, 2024 May 14, 2024

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Oh and actually, it still isn't even there.

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Community Expert ,
May 14, 2024 May 14, 2024

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files don't magically disappear (usually).

 

but change the save directory to something (reasonably named) and local.

 

and clear your (unneeded) ame listed files so it's less confusing.

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New Here ,
May 14, 2024 May 14, 2024

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How do I change the save directory?

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Community Expert ,
May 14, 2024 May 14, 2024

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click the output file link and navigate to local folder and use a reasonable name.

 

kglad_0-1715737067212.png

 

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