Adobe animate keeps crashing . Please help asap

[Aly Comstock]

I am new to adobe animate but i have a project due this week! please help.

I am just starting a project and it barely has anything happening and it will shut down and close out. No errors are found when this happens. I am using mostly just the pencil tool . I have updated my computer, reset the settings, i have uninstalled and reinstalled animate several times with shutting down the computer. I have done all recommended fixes i could find but i still have the issue. Any advice? 

[Aly Comstock]

i spoke with the adobe  tech and it was due to mac os sonoma compatibility issues so they had me redownload the adobe animate version 23.0 and it has worked so far. hopefully that helps 

[kglad]

thanks for the update.