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AnimatorMXFinity
AnimatorMXFinity
Participating Frequently
June 3, 2020
Question

adobe animate palm rejection doesnt work and strange line

  • June 3, 2020
  • 2 replies
  • 814 views

i have reinstalled windows, resinstalled tablet drivers and adobe animate. using version 20.0.3.adobe animate wont draw. palm rejection wont work. every time i draw it. creates lines and cancels out other lines while drawing. it also causes the stylus to teleport. doesnt happen in any other software. even if adobe animate is open at the same time with clip paint studio. i am using windows 10 and cintiq 22hd. i tried swtiching the tablet settings in adobe animate same result.

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2 replies

n. tilcheff
n. tilcheff
Legend
June 4, 2020

Hi mate,

In your Wacom driver disable Windows Ink for Animate and see if this helps.

 

In Animate's Drawing Preferences make sure WinTab is the selected option.

 

Since you are using a Wacom you'd better avoid having anything to do with Windows Ink.

 

Also, you may want to try an older Wacom driver. There were reports about some versions with problems.

 

Nick - Character Designer and Animator, Flash user since 1998 | Member of the Flanimate Power Tools team - extensions for character animation
AnimatorMXFinity
AnimatorMXFinityAuthor
Participating Frequently
June 4, 2020
thanks so much you're epic m8. love u. couldnt find this anywhere else.
n. tilcheff
n. tilcheff
Legend
June 4, 2020

Yeah, mate, people generally do not understand the difference between WinTab and Windows Ink - these are basically two APIs for providing coordinates and pressure info to programs.

Depending on software, you have to use one or the other and also different drawing device manufacturers use one or the other and in case of Wacom - both.

 

Up until recently Animate could only use WinTab and officially supported only Wacom, so even if you had the Windows Ink on it was ignoring it. Now when they support both methods you run into an input conflict, which you should manually resolve.

 

All the best!

 

Nick - Character Designer and Animator, Flash user since 1998 | Member of the Flanimate Power Tools team - extensions for character animation
AnimatorMXFinity
AnimatorMXFinityAuthor
Participating Frequently
June 4, 2020

restarting adobe animate and chaning it to windows ink beta seems to work temporarily but it might randomly start acting up again im not sure.

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