Known Participant

Question

Adobe animate won't let me use the brush tool

Forum|Forum|8 years ago
October 15, 2017
1 reply
3033 views

Hello, I was using my graphics tablet a while back on flash and it was working fine. but... whenever i stopped using it for a while i come back to see that it won't let me draw at all on flash. I looked up stuff on how to fix it but it was just other problems that wasn't this one. Help?

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Community Expert

Community Expert

reset your preferences -

http://helpx.adobe.com/flash/kb/re-create-preferences-flash-professional.html

(or remove Win: C:\Users\<username>\AppData\Local\Adobe\Animate CC 2017\ and

C\Users\<username>\AppData\Roaming\Adobe\Animate\2017\

Mac: /Users/<username>/Library/Application Support/Adobe/Animate CC 2017/ and

/Users/<username>/Library/Preferences/Adobe/Animate/2017/)

SpherigonAuthor

Known Participant

so how do i exactly do that? i went to the file locations and i didn't really see anything.

Community Expert

Community Expert

what's your os and what's your username (on your computer)?