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NICHOLAS30885174ph11

New Here ,

Hello everyone can anyone please help me with this, I have tried deleting and reinstalling animate, made it the administrator and keep getting this

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kglad

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reset your preferences

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NICHOLAS30885174ph11 AUTHOR

New Here ,

How do I do that?

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kglad

Community Expert ,

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the easiest way is to uninstall animate and opt to remove preferences (step 4) when prompted, https://helpx.adobe.com/creative-cloud/help/uninstall-remove-app.html

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