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Adobe animate

NICHOLAS30885174ph11
New Here ,
Jul 04, 2023 Jul 04, 2023

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Hello everyone can anyone please help me with this, I have tried deleting and reinstalling animate, made it the administrator and keep getting this  

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kglad Community Expert
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Jul 04, 2023 Jul 04, 2023

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reset your preferences 

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NICHOLAS30885174ph11
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Jul 04, 2023 Jul 04, 2023

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In Response To kglad

How do I do that?

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kglad Community Expert
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Jul 05, 2023 Jul 05, 2023

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In Response To NICHOLAS30885174ph11

the easiest way is to uninstall animate and opt to remove preferences (step 4) when prompted,  https://helpx.adobe.com/creative-cloud/help/uninstall-remove-app.html

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