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tim823
Participant
July 6, 2014
Answered

Adobe Flash CC Wacom pen issues.

  • July 6, 2014
  • 61 replies
  • 126160 views

Hi,

     I have a Lenovo Thinkpad Yoga Ultrabook that has tablet functionality via Wacom. I have had no issue drawing within the Photoshop that I have had for months now, but when I just installed Flash CC, the tablet will not let me use the tablet pen to draw a line correctly. What it does is makes a long straight diagonal line every time I try to touch it to the screen, and then at the end of said line, it then will draw what I gesture with my hand. The problem is, its offset now to the end of the line, so it is completely unusable. It has no problem working if I were to use my finger on the touch screen instead of the pen, which is very strange.

Some things to note:

-Again, it works fine with the pen in other drawing apps like photoshop

-The issue persists with the default pen and a different brand pen that I frequently use.

-I have all my graphics drives updated

-I have the latest Wacom Feel it drivers

-I turned off all tablet settings that might interfere. Which shouldn't matter anyway if the pen works in other Adobe apps.

-I cant find a single thing online that comes anywhere close to what I need about this issue. I have no where else to turn! It seems like a Flash not being able to handle the tablet function settings.

-I am not a newbie to the Wacom functionality, so I have tried all of the obvious fixes.

Does anyone know of any fixes for this problem? I have the 30 day free trial of Flash, and I am not going to buy this if I cant get it resolved in the next month!


Any help would be greatly appreciated.

Thanks!

    This topic has been closed for replies.
    Correct answer Mohanaraj

    Hi All,

    We have been collaborating with many of you to nail down most of the issues related to various tablet drawing issues you are facing. We thank you for all the help & support you have extended to us.

    We now have addressed several drawing related issues including

    - various offset issues

    - issues with multiple monitor configurations

    - lack of mouse mode support

    etc.,

    in Animate CC released couple of days back.Please give it a try and let us know your feedback.

    We are committed to get your drawing experience right for you.


    In addition, we have lot exciting new features in Animate CC, please check them out at Animate CC new features | Buy Adobe Animate CC (Flash Pro)

    Thanks!

    Mohan

    61 replies

    Show previous replies
    S
    Sangeeta_J_Yelamali
    Participating Frequently
    July 7, 2014

    Hi,

    This issue is reproducible on some specific devices only and is being investigated and tracked internally.Any progress on this will be conveyed.

    Meanwhile if it is not a problem for you, could you please uninstall the driver for tablet and Flash(Use CC cleaner tool) and re-install the latest version of drivers from Legacy Drivers | Wacom  and also Flash Pro CC 2014 from Creative cloud. reboot the system and check if the issue happens??Because most of the times updation of the driver has helped resolve the issues related to brush.

    Thanks,

    Sangeeta

      M
      MikeDiliberto
      Participating Frequently
      July 9, 2014

      I'm having the exact same issue on on a Surface Pro (1st Gen) running windows 8.1. I've uninstalled, reinstalled the driver and Flash Pro.

      The issue does not exist in Flash Pro CC 13.1 and does not exist in Photoshop 2014 or Illustrator 2014.

      M
      Marcus1234000
      Participant
      November 26, 2014

      I have uninstalled Flash CC 2014, cleaned then reinstalled Flash. Still getting the same issue. Flash worked fine until this afternoon. One minute it was working, the next it wasn't. I didn't update Flash today (prior to uninstalling). I definitely have the latest version available in CC.

      No luck on Wacom forums (and yes, I have the latest Wacom drivers). Like other people have reported, the cursor works fine for other tools, it's just the brush tool that has issues. Wacom works fine in other Adobe programs.

      Very frustrating.


      I think i got it. Ive tried everything in every forum, but no luck.

      I have Cintiq 13 as a extra screen next to my laptop (w.8.1) and are stretching the panel to the cintiq.

      I solved the pen problem by go to Controlpanel -> Themes/Looks and adaption? (i have text in swedish, dont know in english?) ->Screen.

      In this "Screen" menu you need to change the slider for the "Change size for all objects" from Largest to the smallest. Now it works perfect.

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