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Adobe FLASH CS6 Crashing On "Loading UI..."

Explorer ,
Dec 23, 2023 Dec 23, 2023

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Hello,

I Have A Problem About Flash CS6 It's Good Software and I Don't Want To Upgrade To Adobe Animate. So,

I Upgraded From Windows 10 Pro To Windows 11 Pro. When I Installed Flash, It Stuck On "Loading UI". Can Anyone Help?

 

-Thanks

-SmeyFace

 

For The Nerds and want more info,

OS: Windows 11 Pro

UAC: Enabled, Level 3

PC: Acer Extensa 15

CPU: Intel Core i3 11th Generation Or i3-1115G4, 3.00GHz

GPU: Integrated CPU Graphics, No Graphics Card

RAM: 8,00 GB

Bits: X64

Version: 23H2

OS Compilation: 22631.2861 

*I Can't Include The Crash Log Beacuse The .mdmp File Format Is Not Supported.*

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Community Expert ,
Dec 23, 2023 Dec 23, 2023

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why did you re-install flash cs6 after the os upgrade?

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Explorer ,
Dec 23, 2023 Dec 23, 2023

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needed space.

but realised that i dont need to uninstall, then it was too late.

 

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Community Expert ,
Dec 23, 2023 Dec 23, 2023

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ok.

 

try installing cs6 using compatibility mode.

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Explorer ,
Dec 23, 2023 Dec 23, 2023

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Ok. Will Try That, Will Say what happened.

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Community Expert ,
Dec 23, 2023 Dec 23, 2023

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keep this updated with your progress (or lack thereof).

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Explorer ,
Dec 23, 2023 Dec 23, 2023

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ok, im Unpacking the Flash Installer

 

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Explorer ,
Dec 23, 2023 Dec 23, 2023

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installing in Windows 7 Compatibility Mode...

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Community Expert ,
Dec 23, 2023 Dec 23, 2023

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you don't need to do that.

 

right click the exe > click properties > click compatibility > select compatiblity mode win 10

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Explorer ,
Dec 23, 2023 Dec 23, 2023

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there is no Windows 10 Compatibility Mode, The Latest Windows Version is Windows 8 There is No Windows 10 Or Windows 8.1

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Community Expert ,
Dec 23, 2023 Dec 23, 2023

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is there win 7?  if so, use that.  otherwise, use 8.1

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Explorer ,
Dec 23, 2023 Dec 23, 2023

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Used Windows 7, Now it Keeps Pooping .mdmp Crash Logs.

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Community Expert ,
Dec 23, 2023 Dec 23, 2023

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uninstall

clean per https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

restart your computer

retry installing with compatibility mode

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Explorer ,
Dec 23, 2023 Dec 23, 2023

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ok, uninstalling Flash

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Explorer ,
Dec 23, 2023 Dec 23, 2023

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restarting...

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Explorer ,
Dec 23, 2023 Dec 23, 2023

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installing Flash In Windows 7 Compatibilty Mode...

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Community Expert ,
Dec 23, 2023 Dec 23, 2023

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did you use the cleaner tool?

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Explorer ,
Dec 23, 2023 Dec 23, 2023

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No.

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Community Expert ,
Dec 23, 2023 Dec 23, 2023

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that was the key step to see if you have any cs6 files remaining on your computer after the uninstall.  usually, you will have files left behind by the uninstaller and if any are corrupt, you'll have the same problem.

 

ie, at this point, if you have a problem after your win 7 compat mode install, you'll need to restart the process.

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Explorer ,
Dec 23, 2023 Dec 23, 2023

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aw man

 

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Community Expert ,
Dec 23, 2023 Dec 23, 2023

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it was a fail when you omitted the cleaner step?

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Explorer ,
Dec 23, 2023 Dec 23, 2023

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yeah

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Community Expert ,
Dec 23, 2023 Dec 23, 2023

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follow each step.  if the cleaner tool gives you an error, or something you're not sure how to handle, repost before proceeding.

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Explorer ,
Dec 23, 2023 Dec 23, 2023

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The Cleaner Didnt See The Files.

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Community Expert ,
Dec 23, 2023 Dec 23, 2023

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it said, nothing found?

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