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Adobe online user guide for Animate not working

New Here ,
Feb 07, 2023 Feb 07, 2023

I am trying to use the Adobe Support's online User Guide.  The web page is not displaying or working properly.  Any link I try returns to the same page.

 

https://helpx.adobe.com/animate/user-guide.html

 

I tried Chrome and Safari with the same results.  

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correct answers 1 Correct answer

Community Expert , Feb 07, 2023 Feb 07, 2023

try a mobile browser.

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Community Expert ,
Feb 07, 2023 Feb 07, 2023

works for me. 

 

kglad_0-1675813793705.png

 

 

what's not working for you?

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New Here ,
Feb 07, 2023 Feb 07, 2023

This is what it looks like for me.  It helps to know it looks fine for other people. 

User Guide problem.jpg

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Community Expert ,
Feb 07, 2023 Feb 07, 2023

after seeing that, reload the page.

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New Here ,
Feb 07, 2023 Feb 07, 2023

I just rebooted, cleared browsing data, and reloaded the page.  Still looks the same.  

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Community Expert ,
Feb 07, 2023 Feb 07, 2023

you're not loading the page's css.  

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New Here ,
Feb 07, 2023 Feb 07, 2023

Have any idea why or how to fix that?

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Community Expert ,
Feb 07, 2023 Feb 07, 2023

open page, wait a few seconds if the misformatted page appears, then reload.

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New Here ,
Feb 07, 2023 Feb 07, 2023

Still looks the same.  I will try a friend's computer.  Thanks for your help. 

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Community Expert ,
Feb 07, 2023 Feb 07, 2023

try a mobile browser.

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New Here ,
Feb 08, 2023 Feb 08, 2023

Mobile browser works.  thanks.

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Community Expert ,
Feb 08, 2023 Feb 08, 2023
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you're welcome 

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