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1

An Error Occurred While Opening File (Animate 2023)

Community Beginner ,
Nov 06, 2022 Nov 06, 2022

Hello. I was working on an Adobe Animate file 2 days ago since the recent update of Animate 2023. When I opened up the file the next day I opened up Animate, it said: "An Error Occuring Opening File."

I tried using the rar method to fix it, but it didn't work. I tried making a new version of the file, and I saved it, to go back to it later. When I tried opening the file again, it gave me the same result of an error occured opening file. I don't know how or why it's giving me this issue. Any help would be greatly appreciated.

 

Thanks!

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Community Expert ,
Nov 06, 2022 Nov 06, 2022

frequently save with increasing version numbers appended and periodically close and reopen your latest fla to ensure it's not corrupted (yet).

 

if you find that you can close and reopen a fla on a particular day/time and some time later that file is corrupted, something on your computer (eg, av, antimalware, cleaner, defragger etc) is corrupting your file.

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Community Beginner ,
Nov 06, 2022 Nov 06, 2022

I don't really know what is corrupting my files. It was working fine but after the update, it has been giving me this issue

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Community Expert ,
Nov 06, 2022 Nov 06, 2022

i doubt it's related to the update, but if you want to test that supposition, let me know.

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Community Beginner ,
Nov 06, 2022 Nov 06, 2022

I'd like to test it

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Community Expert ,
Nov 06, 2022 Nov 06, 2022

open AutoRecoverFilenames.txt* and see if there was a saved file and, if so, check the folder location listed

 

*

win:

C:\Users\<username>\AppData\Local\Adobe\<animate version>\en_US\Configuration

 

mac: Users/<username>/Application Support/Adobe/<animate/flash version>/en_US/Configuration/

 

note the save date of the recovery file and whether that was saved before you updated to cc 2023.

 

do not try to open or do anything with that recovery file, unless you copy/duplicate it, and thereby preserve an unadulterated recovery file.

 

is anything listed in AutoRecoverFilenames.txt?

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Community Beginner ,
Nov 06, 2022 Nov 06, 2022

I checked, and there's nothing

KoolAnimations_0-1667761996631.pngexpand image

 

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Community Expert ,
Nov 11, 2022 Nov 11, 2022
LATEST

sorry about that.  not much you can do except learn to prevent this from happening in the future. (ie, see my first message.)

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