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Participant
June 17, 2019
Question

Animate 2019 Brush (Y) problem

  • June 17, 2019
  • 4 replies
  • 280 views

Bom dia, estou tendo um problema no meu Animate 2019, antes de tudo o que não é problema na minha tablet (Intuos Draw CTL490DW) porque o problema não acontece na minha versão de 2015 do software, eu instalei uma versão mais recente agora e o problema apareceu, já procurei em vários lugares mas não obtive ajuda.

O que acontece, eu desenho normalmente, quando eu paro de desenhar na tablet ela continua desenhando mesmo se a caneta não estiver pressionando, eu posso deixar a caneta a um metro da minha mesa, quando eu voltar e deixar a caneta proxima da tablet ela vai continuar desenhando como se eu estivesse fazendo pressão, o traçado só para se eu apertar esc ou o botão da caneta

Good morning, I'm having a problem in my Animate 2019, first of all that is not a problem on my tablet (Intuos Draw CTL490DW) because the problem does not happen in my 2015 version of the software, I installed a newer version now and the problem appeared, I've looked in several places but I did not get help. What happens, I draw normally, when I stop drawing on the tablet she continues to draw even if the pen is not pressing, I can leave the pen a meter from my desk when I come back and leave the pen next to the tablet she goes continue drawing as if I was pushing, the stroke just so if I hit the esc or the pen button

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4 replies

Participant
June 19, 2019

I don't have this problem in CC 2015, but i need the features of the 2019 version,

I also tried use a older driver from my Intuos but didn't work aswell.

Participant
June 18, 2019

I updated the driver and still have this problem,

thank you guys for trying to help.

kglad
Community Expert
Community Expert
June 18, 2019

you could also try installing one of the older versions of animate.

Community Expert
June 17, 2019

I am with Kglad, sounds like a driver issue. I would defiantly update the driver for the tablet if you can.

kglad
Community Expert
Community Expert
June 17, 2019

see if you can update your tablet drivers.