Copy link to clipboard
Copied
Hi All,
The latest update of Adobe Animate 21.0.7 is now available for you to download and install. This update contains important functional, security and stability improvements. Learn more about the update at
https://helpx.adobe.com/animate/kb/fixed-issues.html
Thanks,
Preran
Copy link to clipboard
Copied
mazels!!!
Copy link to clipboard
Copied
Animate can't save the file correctly.
And can't open even file saved as xfl "an error occured opening file..."
I lost my work file.
Please correct the bug. It seems already happened with Adobe Animate 2017-2018 versions!
Copy link to clipboard
Copied
I have a similar problem, I had a v2018 file.
It cannot open now and I already de-installed the 2018 version of Animate, because all seemed to be working fine..
I lost work on two files, that I know of now, I get the same nasty requester in both files:
One I cannot close
"AIR SDK no longer supported for Animate" (but in Dutch, my interface is still Dutch even though I tried to change it many times to English, I speak Dutch, so no biggy, just irritating.)
Only option to close the requester is: go to help. I get sent to this page:
https://helpx.adobe.com/nl/animate/kb/get-started-with-latest-airsdk.html?mv=product&mv2=an#
Then the file is not loaded at all. It was working fine yesterday with 2018..
And some other even older files are fine.. What is happening?
There was no AIR SDK in the file. It was just an animation. No interaction whatsoever.
This is a potentially MAJOR bug! And I dread to think how much work I lost.
It might fix it for now if I can reinstall version 2018, but if I can't (and right now, I can only install , who knows how many other files will refuse to open.
Copy link to clipboard
Copied
Older files do not open at all. I may have lost a lot of work.
Some work, some don't. No telling which ones.
I had a v2018 file.
It will not open now and I already de-installed the 2018 version of Animate, because all seemed to be working fine..
I lost work on two files, that I know of now, I get the same nasty requester in both files:
A requester I cannot close (see preview)
"AIR SDK no longer supported for Animate" (but in Dutch, my interface is still Dutch even though I tried to change it many times to English, I speak Dutch, so no biggy, just irritating.)
Only option to continue the requester is: go to help. I get sent to this page:
https://helpx.adobe.com/nl/animate/kb/get-started-with-latest-airsdk.html?mv=product&mv2=an#
Then the file is not loaded at all. I get asked to create a new file.
It was working fine yesterday with 2018..
And some other even older files are fine.. What is happening?
There was no AIR SDK in the file. It was just an animation. No interaction whatsoever.
This is a potentially MAJOR bug! And I dread to think how much work I lost.
It might fix it for now if I can only reinstall version 2018, but if I can't (and right now, I can only install , who knows how many other files will refuse to open.
I am in the middle of a time-sensitive production and there is months of work in these files.
Copy link to clipboard
Copied
Hi - Looks like the Publish Target is set to AIR in your file and AIR SDK is needed to open such file. We used to package AIR SDK with Animate in 2018 but it has been removed later on and hence this dialog. File should get opened if you add the SDK by following the steps described in https://helpx.adobe.com/nl/animate/kb/get-started-with-latest-airsdk.html
However, could you please share one of the fla file with which you are facing this issue for us to validate from our side?
Thanks!
Mohan
Copy link to clipboard
Copied
Copy link to clipboard
Copied
I see you work at adobe. Can you give me a way to share the file only with you?
Then I can share the file if you can guarantee it will not leak.
There might be a way, I am new to the forums, never had much trouble until lately.
And I would very much like to see this resolved.
Copy link to clipboard
Copied
Copy link to clipboard
Copied
Copy link to clipboard
Copied
Small update that might help someone in the same position (but not me, alas)
Importing the fla gives me the sound that was in the timeline.
So if that was a thing for you, you can still recover that.
Copy link to clipboard
Copied
Hi - Thanks for sharing the file and it turned out that the publish target is set to AIR for Desktop hence it expects the SDK to present. You can extract it on any location and browse to the location in Manage AIR SDK dialog. Once done, you will be able to open the file without any issues.
Thanks!
Mohan
Copy link to clipboard
Copied
I am an animator been working on After effects. I was really concerned about the grading feature introduced earlier in 2020. I found it a little difficult to handle because it took so much time handling, but as I dig into the new feature introduced in 2021 I am amazed to know that it really worked out for me. Working for a reputable [link removed by moderator] company makes you do work on top quality and with no compromise.
Copy link to clipboard
Copied
Hi,
It is not updating and I cannot downgrade it since last version 21.0.7 is on. I also tried to complete uninstall and reinstall it but it does not let me to do it as well. Any advice please? My error code at the upgrade is 198. IEven this error is not mentioned in Adobe Errors..or maybe I missed it..
Copy link to clipboard
Copied
Adobe Animate 21.0.7.
Objects are often misplaced when using the keyboard to move them.
The object will run to other coordinates, and move 1 object and other objects will also jump.
Copy link to clipboard
Copied
If you want to request changes or new features to Adobe Animate. Here you go.
https://adobe.allegiancetech.com/cgi-bin/qwebcorporate.dll?BPY8J4
Copy link to clipboard
Copied
So do you added button to downgrade to animate 2018?
Or maybe you know how to install animate 2018 back? Or to transfer it from old pc to new one? Im getting message that AAM is damaged, but i cant find any link to download it or animate 2018.
Copy link to clipboard
Copied
I cannot wait for that 😄
Copy link to clipboard
Copied
Well after a couple of months of use, I love the new changes (updates). Everything has worked great, at least for me!
Copy link to clipboard
Copied
I'm enetering my 2nd year filmmaking course with Lancaster University and BSOA, where animation is going to focus high this semester, the new updated Ae book with its lessons will prove very useful for me very soon, I've already started the tutorials so I start of on the front foot.