• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Animate bugged out, cant close it

New Here ,
Feb 22, 2021 Feb 22, 2021

Copy link to clipboard

Copied

Hi,

Been using animate for over a year now and experienced something very annoying just in time for my submission deadline...

Animate seemingly crashed but refuses to close. I can't kill it in task manager, I can't uninstall the program since its still open and restarting my computer, even with my settings set not to reopen programs upon rebooting, it just opens back up again. There is an empty pop up in the middle of my screen with no writing. I can click roughly where it usually says 'Okay' on the pop up but it just pops back up again after half a second. Any help would be hugely appreciated.

Thanks

Views

699

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Guru ,
Feb 22, 2021 Feb 22, 2021

Copy link to clipboard

Copied

Try holding down the Esc key for a while - like 30 seconds to a minute - to see if all the popups will disappear eventually.

Then close the program and reset your preferences.

 

Nick - Character Designer and Animator, Flash user since 1998
Member of the Flanimate Power Tools team - extensions for character animation

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Mar 29, 2024 Mar 29, 2024

Copy link to clipboard

Copied

hello George5C2A. are you on mac? if you are, if you have a master switch, turn the master off and should shutdown the computer without permission or having a error from adobe animate saying that it cant be closed. Once you did that, turn the switch on and it will turn on your computer again (if it shows black screen still, press the power on the back of the computer) and enter your password but if you dont have one thens thats fine and it should close all tabs and that will include adobe animate to close too. When your finish, you can now get back on adobe animate and it should function. If your on windows, pls be patchience as i go find ways to fix adobe animate crash on windows. Your welcome!

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Mar 29, 2024 Mar 29, 2024

Copy link to clipboard

Copied

LATEST

the previous advice should be ignored.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines