Animate CC 2019 Keeps Crashing

[LurkStudios]

So whenever I use Animate CC 2019, when rendering my video, it works fine. (Rendering as in pressing CTRL + Enter) Now, if I put a camera in the project, it'll crash when rendering at 50%. Has anybody had this problem? I also tried making a blank project with just a camera, it still crashes at 50%.

[kglad]

reset your preferences -

https://helpx.adobe.com/animate/kb/animate-cc-crashes-on-launch-startup.html

    (or remove Win:  C:\Users\<username>\AppData\Local\Adobe\Animate CC <version>\ and

                                  C\Users\<username>\AppData\Roaming\Adobe\Animate\<version>\

                        Mac:   /Users/<username>/Library/Application Support/Adobe/<Animate CC version>/ and

                                    /Users/<username>/Library/Preferences/Adobe/Animate/<version>/)

[LurkStudios]

I just tried that, but sadly it didn't fix anything

[kglad]

then reinstall:

uninstall animate cc including preferences, https://helpx.adobe.com/creative-cloud/help/uninstall-remove-app.html

restart your computer (don't skip this)

use the desktop app to install animate cc

[LurkStudios]

I completely uninstalled animate, and even tried the newest animate version (Animate 2020). I restarted my computer, and used the desktop app to install it. I also uninstalled all the preferences, but sadly it still crashes when rendering the .swf file at 50%.

Edit: I made a newer post regarding the 2020 version as well.

[Preran]

Apologize for your experience and thank you for being patient with the troubleshooting. If you are still facing this issue, I suggest getting in touch with our tech support team using this link https://adobe.ly/2WYE62m Use the chat button to get started. Let them know of all the troubleshooting you have done thus far.

Thanks,

Preran