Animate CC can't open

Hi,

when I open Animate CC when "Loading document templates". After, there are two errors that say that the folders "RootDrive\InstallationFolder\Adobe Animate CC 2018\Common\Configuration\Document Types" and

"RootDrive\InstallationFolder\Adobe Animate CC 2018\Common\Configuration\Publish" are missing and then the workspace opens but with a black screen. After it finishes off with the closing of Animate.

  |    Some types of the native documents can't be loaded because the directory   |

  |    "directory" has been modified. For resetting the document types, redo the     |

\ | /  Animate CC installation.                                                                                        \ | /

  |    Some types of the native documents can't be loaded because the directory   |

  |    "directory" has been modified. For resolving the problems, redo the               |

\ | /  Animate CC installation.                                                                                       \ | /

  And then the black screen...

And after 1 to 3 seconds it goes away.

Please help, I want to learn how to animate but if I don't have the program how can I do it?

P.S.: I already did the reinstallation but without success like two times.