Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0

Animate CC File empty when open

Explorer ,
May 17, 2018 May 17, 2018

Yesterday, I  saved my file on the desktop. I saved two version of the same file on the desktop but when I tried opening it in the morning, the filed opened is empty, there is nothing in it and now all my saved data is lost. Kindly help me if anyone knows any solution

[Here is the list of all Adobe forums... https://forums.adobe.com/welcome]

[Comments is to ask about the operation of the Forum, not a specific program]

[Moved from the Comments forum to the specific Program forum... Mod]

383
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Participant ,
May 17, 2018 May 17, 2018
LATEST

You say you saved two versions. Are both empty? Are they really empty (i.e. file size zero), or perhaps just broken?

If they are empty, then, obviously, there's nothing you can do - unless you have backup.

Since I totally hate doing anything twice, I have lots of backups. Windows has a feature to save versions of files, then I use Macrium Reflect and Crash Plan for regular automatic backups. There are lots of others, Acronis, Carbonite, ... Won't help you to get your files back now. Files will get lost once in a while, no way around it. But no big deal, as long as there's backup.

Maybe check this out (my first hit after quick search): How to recover file data after a crash in Illustrator

It's about Illustrator, but there may be a chance that Animate has something similar.

EDIT: Then of course, if saving on cloud storage, such as Google Drive of Dropbox, those usually keep versions of your file that you can revert to if something goes wrong.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines