Animate crashes everytime I try to import a mp4 video

Forum|Forum|1 year ago
August 7, 2024
1 reply
705 views

I have attempted every method I have looked online for, but none of them have seemed to work. I tried uninstalling and reinstalling, downgrading to an earlier version, and cutting up the video into smaller chunks, but it always goes white screen. This itself is only 45 seconds, so I know it is not the length.

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kglad

Community Expert

all mo4's or just a particular one?

R

Rin269714879dynAuthor

Participating Frequently

This is all mp4's, I tested a few others and they do the same.

kglad

Community Expert

Oh, yeah I checked and all my shortcuts were reset.

thank you for that info.

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