Animate won't open

[Thomas29854354j3vy]

Since yesterday I tried to open Animate, which suddenly doesn't work. The app opens showing the initial Animate window but then closes immediatly. I can't even open it from Creatice Cloud - Apps. The same problem occurs there, too. I tried to reinstallate but still the same error occurs. On my joblist, though, under background processes, it shows that Animat is in progress but nothing happens. Anymone to helP? Thanks!

[kglad · Accepted solution]

uninstall animate including preferences per https://helpx.adobe.com/creative-cloud/help/uninstall-remove-app.html

restart your computer

reinstall animate

retry opening animate, not a previously problematic fla.