Animate won't recognise my drawing tablet (Intuos Draw)

Forum|Forum|7 years ago
April 4, 2018
2 replies
4536 views

I have an Intuos Draw and Animate CC will not recognise it. I have the only driver that works with my tablet installed. Any other driver will screw it up.

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Correct answer _keyframer

Windows Laptop. The tablet is connected right now and i can move my pen around and it will work as intended. Specifically a Acer Aspire E 15.

My research is showing a necessary windows update.
https://support.microsoft.com/en-us/help/2999226/update-for-universal-c-runtime-in-windows

Can you verify if you have Win updates available? Also try unplugging the tablet, rebooting the computer completely, then plug tablet back in.

T

travisc18453042Author

Known Participant

my computer’s specs do meet the system requirement. I also now realise that I wasn’t very specific in my question. the pressure sensitivity and tilt buttons do show up, and I am able to draw using it. When I check pressure sensitivity and/or tilt, nothing changes at all with the brush.

_keyframer

Community Expert

There are now 2 Brushes in Animate (along with 2 different tween types, 2 different symbol types, and it all get confusing). I'm wondering if you are drawing with the newer Paint Brush Tool or the older Brush Tool. Try pressure sensitivity with the Brush Tool (The icon in your toolbox that does NOT have the little curvy line coming up off the tip).

Animator and content creator for Animate CC

_keyframer

Community Expert

Yes, it appears when i begin to draw. When i select, though, cursor changes from a simple circle, to a circle with a cross in it. When I draw with the pressure sensitivity selected, though, the brush doesn't change size like it should.

Ok. The next thing I'd check is the Wacom driver software. Open that and make sure Animate CC is an added Application. Here's a screenshot of mine...is this what you see?