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New Participant
October 31, 2020
Question

Asset Warp Tool Causing Character Head to Disappear

  • October 31, 2020
  • 5 replies
  • 1729 views

Hello,

 

I am currently animating this turtle and when I closed the file yesterday everything seemed to be working perfectly but when I opened the file later on to change something his head seems to disappear part way through the animation. Does anybody know why this is happening or how I can resolve the problem? I think it has something to do with the Asset Warp Tool but I don’t why it was working fine and now isn’t.

 

I haved attached images of before and after the Assset Warp Tool was used to demonstrate what I mean.

Any help would be great.

 

Thank you,

Victoria

This topic has been closed for replies.

5 replies

Director-Becker Corp.
Known Participant
October 14, 2021

This also happened to me. disappears.

 

 

Adobe Employee
November 30, 2020

@celestine.cjw @Victoria5FF817681979  We have fixed this issue internally and same will be available in our upcoming Animate update.

Thanks!

Arvind

 

celestine.cjw
New Participant
November 30, 2020

Thanks for the status update, looking forward to the fix! 🙂

celestine.cjw
New Participant
November 30, 2020

Hi, I am also facing the same problem with the new Animate 2021 version. All works fine with the warped asset until the file is reopened again. Duplicating the layer shows the assets again, but only for as long as the file is opened. The saved 2021 file has the problem, but when corrected and saved over using the 2020 version, it works fine (reopen the file in 2020 ver). My suggestion is to open your file in 2020 Animate and make a duplicate of the head layer to get it back. After that, just stick to 2020 Animate for the time being until the issue is resolved on their end... 

arvindsinghtanwar
Participating Frequently
November 2, 2020

@Victoria5FF817681979  Can you please share the sample file with us ? it would be helpful for us to investigate the issue.

you can share the file at:-  artanwar@adobe.com

 

Thanks!

Arvind

New Participant
October 31, 2020