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Audio stopped working on MacBook Pro. What happened?

Community Beginner ,
Feb 06, 2022 Feb 06, 2022

Audio playback and scrubbing on the timeline was working fine. Then one day I open the program and it doesn't seem to work anymore. I checked to make sure the audio properties was set to 'Stream'. It was. Other than that everything seems unchanged. I've done everythingI can thinbk of to see what might be wrong, even opened the file on a Windows computer where it worked fine. However, on my Macbook Pro nothing. Anyone else have this problem? Thanks.

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correct answers 1 Correct answer

Community Expert , Feb 06, 2022 Feb 06, 2022

Hi.

 

You're probably using v22.0.3, right? There's a known issue regarding audio playback. The team is aware and working on a fix.

 

https://community.adobe.com/t5/animate-discussions/no-sound-in-animate/m-p/12728521#M351027

 

Regards,

JC

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Community Expert ,
Feb 06, 2022 Feb 06, 2022

Hi.

 

You're probably using v22.0.3, right? There's a known issue regarding audio playback. The team is aware and working on a fix.

 

https://community.adobe.com/t5/animate-discussions/no-sound-in-animate/m-p/12728521#M351027

 

Regards,

JC

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Community Beginner ,
Feb 06, 2022 Feb 06, 2022

Thanks! Working in the older version helped. Hope the bug gets worked out soon.

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Community Expert ,
Feb 07, 2022 Feb 07, 2022

You're welcome!

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Adobe Employee ,
Feb 17, 2022 Feb 17, 2022
LATEST

Hi @Kcoolman  Just wanted to let you know that the issue with author time audio playback on Mac is fixed in Animate v22.0.4 update released today. Please update your copy of Animate to the latest using Creative Cloud desktop app to avail the fix.

 

Thanks!

Mohan

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