Audio won't play in Animate

New Here ,
Apr 24, 2019 Apr 24, 2019

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I'm trying to import some audio into an Animate project on my MacBook Pro, but when it gets added to the project, it is represented by a flat line, and when I press play, there's only silence. I've imported it as a PCM wave file, an AIFF file, and an mp3 file, and none of them work. What should I do?

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correct answers 1 Correct answer

Mentor , Apr 24, 2019 Apr 24, 2019
Hi mate,Before you feed an audio file to Animate, make sure it is 16-bit, 44kHz PCM.Then it will work.CBR MP3s work too.

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Adobe Community Professional ,
Apr 24, 2019 Apr 24, 2019

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if its a flat line, it seems that the clip has no audio. Have you been able to play it elsewhere? Have you added audio in Animate before?

Thanks,

mark

headTrix, Inc. | Adobe Certified Training & Consulting
Consulting | Design | Development | Training

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New Here ,
Apr 24, 2019 Apr 24, 2019

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It's an audio clip that I worked on in Adobe Audition, and it works perfectly there.

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Adobe Community Professional ,
Apr 24, 2019 Apr 24, 2019

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ok. after you import it into the timeline, try moving the playhead down the timeline, lets say to frame 50 (you made need to add more frames to hear the full sound) and on frame 50 or so, press F5 or right-click> Insert Frame

Now your sound should play when you press enter or if you test your movie (Command>Return)

Hope that helps. If not, please send me the audio file.

thanks,
Mark

headTrix, Inc. | Adobe Certified Training & Consulting
Consulting | Design | Development | Training

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Mentor ,
Apr 24, 2019 Apr 24, 2019

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Hi mate,

Before you feed an audio file to Animate, make sure it is 16-bit, 44kHz PCM.

Then it will work.

CBR MP3s work too.

Nick - Character Designer and Animator, Flash user since 1998
Member of the Flanimate Powertools Team - extensions for character animation

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New Here ,
Apr 24, 2019 Apr 24, 2019

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Apparently it's a 32-bit 44.1kHz PCMwav file. How do I change that?

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Mentor ,
Apr 24, 2019 Apr 24, 2019

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In an audio application such as Audacity, Audition or other audio converter.

Go from 32-bit to 16-bit; 44.1kHz is what you need.

Nick - Character Designer and Animator, Flash user since 1998
Member of the Flanimate Powertools Team - extensions for character animation

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New Here ,
Nov 18, 2021 Nov 18, 2021

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hi. i have done all the above steps, which is put the sound in the library, add a new layer, put sound in new layer, allow it to fade to right and also stream it. but it still cant play my sound. 

 

this is my problem
i place my sound in a graphic symbol.. and when i press enter > it has sound.. only no sound when i export movie or publish movie/window exe. can someone please help me with this?

thanks.

* but if i place the sound on the main timeline.... it works fine.

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Mentor ,
Nov 18, 2021 Nov 18, 2021

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Sounds inside Graphic Symbols are for preview purposes only.

All sounds for video export have to be on the Main Timeline.

 

Nick - Character Designer and Animator, Flash user since 1998
Member of the Flanimate Powertools Team - extensions for character animation

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New Here ,
Nov 18, 2021 Nov 18, 2021

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thanks.... so even in movie clip also cant play?

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Mentor ,
Nov 19, 2021 Nov 19, 2021

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Movie Clip is a different story. It will play, but you may face other complications, while exporting.

 

Nick - Character Designer and Animator, Flash user since 1998
Member of the Flanimate Powertools Team - extensions for character animation

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