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Well.. This has been going on for a long time and this is can't stop 😞
I've used many versions of adobe animate (or flash) and I keep seeing how animate is crushing over and over again.
The sreenshot shows the version Adobe Flash Professional CC (and this program was on Windows 10 )
But this is happening on the new version program - Adobe Animate 2020. I'm using a different computer and.. Yes black screen,again. (Windows 7)
I have no idea how to stop it.
But I know how it happens
1. I zoom in on the canvas
2. And I see black sreen.
Please help me this is terrible
assign a custom keyboard shortcut (if you have nothing custom)
reset your preferences, https://helpx.adobe.com/animate/using/set-preferences.html
confirm your customization has been reset
test for animate crashes.
btw, your a few minor and one major version behind animate's latest release.