Button problems

[genethegene]

Hi, I work with adobe animate everyday and usually don't have any problems. I am currently re-programing buttons on a bunch of animations and the buttons are not working correctly. I have had many people in my office look for an answer but no one can figure it out. The buttons are all programed with code snippets and have been told to go to the correct labels. Seriously can't figure this one out. If someone is willing to go the extra length I can email you the file.

Thanks,

Andrew

[kglad]

it's possible someone will download your files and fix your problem for you.  but you're more likely to get help by isolating the problem and getting help via the forums.

eg, create a new fla and new button and test the snippet you're finding problematic.  any problem?

[Colin Holgate]

If you put the FLA online somewhere we could all take a look.

[genethegene]

Thanks for the response, I am worried about people accessing my source file. That's why I would prefer to email it.

[ClayUUID · Accepted solution]

Basic troubleshooting:

Put trace or alert statements in the button handlers to verify that they are, in fact, executing.

Verify that the button handler is targeting the correct clip, or any clip at all. Try tracing out the destination clip name, etc.