CAN`T HEAR AUDIO IN ANIMATE CC

[jegora94760991]

I can`t hear audio in Animate cc! I tried all! I chose all the possible options in the audio settings, I went trhough all the choices in the audio frame settings, I tried all the audio file formats, I tried all the projects formats, I tried everyrhing AND NOTHING CHANGED! when I make SWF file the audio doesn`t play, when I choose just to play audio it doesn`t play, when I choose "stream" in audio settings and try to play it trough frames IT DOES NOT PLAY! Does anyone have any idea how to fix this? (sorry for caps I am just sick and tired of this all)

[kglad]

can you hear your sound if you open that mp3 in a sound player?

[Gd312062892nzd]

yes with no problem 

[kglad]

google your os and if it can mute individual apps.

[andreao7166925]

Thank you Keyframer! This solved my problem . . . I was frustrated with having it set to AS3 AND Streaming but still not revealing audio. I set the file to 48kHz and the bit rate to 24 from 32 then saved as .wav file. Animate imported fine and now I can scrub and hear it as I do so!! Many thank yous.

[timaging]

this didn't work for me. I just tried that and it won't import it if it's at 48

[_keyframer]

Oooh I suspect it could be your document type. What type of document have to created? What is your intended publishing platform after this is done?

[jegora94760991]

I work in ActionScript 3.0, I am making SWFs files and then convert them in to mp4. I publish them in Youtube

[Guest]

Yes, I noticed that sound doesn't work the same in an html 5 doc as it does in a as3 doc.

[_keyframer]

I've noticed the 41000 posts too and I have been confused also. The only thing I can think of is that I'm using 32bit sounds. But my caveman animator brain hasn't figured out if that has anything to do with it. I'm on a mac but I do believe this is an issue on my WIN machine at home.

[timaging]

just back up to 2202 in Creative Cloud and you will be all set. I just did that today and it was seamless... click on the 3 dots top left and choose your install

easy peasy!

dt

[KalebHarker]

Thank you very much, I felt really stupid when I found out I was on the wrong output.

[_keyframer]

Current users who have updated to 22.0.3, sound is broken completely and you are advised to downgrade to previous version until it's fixed.

[kateandersonjack]

thanks, rolling back to 22.0.2 fixed the issue immediately for me

[Matthew22987961z5g2]

How am I suppose to downgrade when I've never had a previous version of adobe animate? I'm using this software for a class project and all my work so far would be horrible to lose. I can't hear any audio and that was the whole purpose of my project: n-lip syncing within animation.

[_keyframer]

Go to your Creative Cloud app and you'll see "previous versions" available for install on the far right of the Animate section.

[tessab29687585]

THANK YOU! This has been driving me nuts.