Can't import sound files in 21.0.8

[tiko5C45]

I found a very annoying bug in Animate 21.0.8 (Mac version): I can't import any sound files (neither .aiff or .wav) into Animate. When I return to 21.0.7 I don't have problems importing them...

[kglad]

i think that adobe bug has been reported, but you can ensure that by reporting it here https://www.adobe.com/products/wishform.html.

and hopefully, it will be fixed in the next version. in the mean time, try mp3 or use a previous version.

[Mohanaraj · Accepted solution]

Hi - We are looking into this and will update you as soon as the fix is available.

Thanks!

Mohan

[Sukhesh Shenoy]

Hi, This has been addressed in the latest Animate update - 21.0.9 released today. Please update your copy of Animate to the latest using Creative Cloud Desktop application to avail the fix.

Thanks, Sukhesh.

[kglad]

note: adobe updates get rolled-out to users at different times over a period of several days.  if you don't see an update in your cc app, wait.  it will appear within a few days.

[defaultb85mtsuh9kk1]

I updated Animate to 21.0.9 and I'm still getting the same error message when I to import sound files. It keeps saying couldn't import and the file name and all my audio files are mp3. I can get 2 of them but not nay other ones 

[kglad]

open a problematic one in audition and resave with 44.1khz bitrate