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terryl25460867
Participant
October 5, 2017
Answered

Click and Drag delays in Animate

  • October 5, 2017
  • 1 reply
  • 537 views

I recently just moved up from CS6. There is a very noticable delay whenever I need to click and drag a symbol, or rotate and skew it. My mouse has to move a few pixels before the symbol will respond. In CS6 it follows immediately and feels buttery smooth by comparison. Is there a way to turn this off or make it more accurate? All of my snapping options under View> Snapping are turned off.
Any help will be much appreciated

    This topic has been closed for replies.
    Correct answer Preran

    Does your computer meet system requirements? Adobe Animate CC system requirements

    Are all drivers on your computer updated?

    If all is fine, try doing a clean install to see if that helps.Use the Creative Cloud Cleaner Tool to solve installation problems

    1 reply

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    October 5, 2017

    reset your preferences -

    http://helpx.adobe.com/flash/kb/re-create-preferences-flash-professional.html (or remove Win:  C:\Users\<username>\AppData\Local\Adobe\Animate CC 2017\ and C\Users\<username>\AppData\Roaming\Adobe\Animate\2017\ :: Mac:   /Users/<username>/Library/Application Support/Adobe/Animate CC 2017/ and  /Users/<username>/Library/Preferences/Adobe/Animate/2017/)

    T
    terryl25460867Author
    Participant
    October 6, 2017

    I think that helps a little? The cursor still moves a bit before the symbol does. In CS6 its instant

    EDIT: Nevermind, it definitely didn't help

    Preran
    Community Manager
    PreranCommunity ManagerCorrect answer
    Community Manager
    October 10, 2017

    Does your computer meet system requirements? Adobe Animate CC system requirements

    Are all drivers on your computer updated?

    If all is fine, try doing a clean install to see if that helps.Use the Creative Cloud Cleaner Tool to solve installation problems

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