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Color Swatch colors not accurate / picking wrong colors

Community Beginner ,
May 20, 2024 May 20, 2024

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Hello, I recently upgraded Adobe Animate to 24.0.3, and the color panel's gradient square (use for picking colors) looks drastically different and does not accurately reflect the actual colors being picked at all. (e.g. in the screenshot, the color I selected is bright red, but the spot I'd had to click on to get bright red is showing light orange)

hugh3540_0-1716264050318.png


All RGB color picking options show wrong colors in the gradient square. Are there settings I should tweak on my end, or is this an issue with Adobe 2024 in general? 
Thank you. 

 

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correct answers 1 Correct answer

Guru , May 21, 2024 May 21, 2024

@kglad  

As the OP, @hugh3540,  has stated in R G B modes there is a bug.

 

The problem consists of the gradient being displayed in the Color panel active picking areas not matching the actual color being chosen.

The gradients shown are stretched beyond the boundaries shown in the panel and only display part of the gamut.

 

Here is an illustration:

ntilcheff_0-1716331098011.png

As I recall an attempt was made in 2019 during the prerelease phase to have a much larger color panel with the introduction of the new UI. Then it was scale

...

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Community Beginner ,
May 20, 2024 May 20, 2024

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I think the color picker simply isn't displaying the full spectrum, but is instead displaying the top left portion of the sull spectrum it represents. Here's what it looks like when I pick black: 

hugh3540_0-1716265983292.png

 

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Community Expert ,
May 20, 2024 May 20, 2024

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is your monitor display set at 100%?

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Community Beginner ,
May 20, 2024 May 20, 2024

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Yep, this can't have anything to do with my monitor / display settings. I just upgraded from Animate 2017, where the color picker looked entirely different (using R mode). To get "black", I'd actually click a spot that looked black. Such a spot does not exist now 😞 

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Community Beginner ,
May 20, 2024 May 20, 2024

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For comparison, this is what the color spectrum looked like before: 

hugh3540_0-1716268450503.png


This is it now (pay especial attention to the bottom left corner, which is not black): 

hugh3540_1-1716268489372.png

 

 

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Community Expert ,
May 20, 2024 May 20, 2024

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display % affects what animate interprets as your mouse position.

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Community Beginner ,
May 21, 2024 May 21, 2024

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I see. My display is indeed at 100%

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Community Expert ,
May 21, 2024 May 21, 2024

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what exact steps do you take (so i can try to duplicate them) to see the problem?

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Community Expert ,
May 21, 2024 May 21, 2024

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Hi.

 

Yeah, I have been noticing some inaccuracies in the Eyedropper Tool in recent versions of Animate. For example, if I need to get a color from a shape, I cannot do this from the root, but I have to instead go deeper in the hierarchy until where the shape is located.

 

I think some other users have reported problems to this tool in the Prerelease Forums as well.

 

Anyway, please also help letting the Animate team know about it through this link:

https://www.adobe.com/products/wishform.html

 

Regards,

JC

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Community Expert ,
May 21, 2024 May 21, 2024

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@JoãoCésar 

 

i don't see this problem on win 10 animate 24.0.3.  is it restricted to mac versions?

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Community Expert ,
May 21, 2024 May 21, 2024

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Don't know.

 

I have tested on Mac only.

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Guru ,
May 21, 2024 May 21, 2024

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It has been present since AA 20.0 on Win and Mac.

Not in H S B modes; only in R G B.

 

Nick - Character Designer and Animator, Flash user since 1998
Member of the Flanimate Power Tools team - extensions for character animation

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Community Expert ,
May 21, 2024 May 21, 2024

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@n. tilcheff 

 

how do you duplicate the problem?

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Guru ,
May 21, 2024 May 21, 2024

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@kglad  

As the OP, @hugh3540,  has stated in R G B modes there is a bug.

 

The problem consists of the gradient being displayed in the Color panel active picking areas not matching the actual color being chosen.

The gradients shown are stretched beyond the boundaries shown in the panel and only display part of the gamut.

 

Here is an illustration:

ntilcheff_0-1716331098011.png

As I recall an attempt was made in 2019 during the prerelease phase to have a much larger color panel with the introduction of the new UI. Then it was scaled down to a more reasonable size. I believe that the bug originates there.

 

Hope this helps!

 

Nick - Character Designer and Animator, Flash user since 1998
Member of the Flanimate Power Tools team - extensions for character animation

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Community Expert ,
May 22, 2024 May 22, 2024

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@n. tilcheff 

 

thank you.  i do see that and i see the solution of using hsb fixes the problem.

 

thank you., again.

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Guru ,
May 22, 2024 May 22, 2024

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You're welcome, @kglad !

 

Nick - Character Designer and Animator, Flash user since 1998
Member of the Flanimate Power Tools team - extensions for character animation

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Community Beginner ,
May 21, 2024 May 21, 2024

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Thanks, I've submitted a bug report

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