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Confusing Error Message
Community Beginner
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/t5/animate-discussions/confusing-error-message/td-p/12064202
May 24, 2021
May 24, 2021
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I got an error message saying the Creative Cloud is unable to sync with the file I am currently working on. I don't know how to fix the issue. Any solutions?
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Community Expert
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/t5/animate-discussions/confusing-error-message/m-p/12065338#M344282
May 25, 2021
May 25, 2021
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after opening the file from the synced folder, using animate save that file to a working folder (not your sync folder). when you're ready to have the file synced, save, move or copy the file to the sync folder.
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joshua_yasa
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/t5/animate-discussions/confusing-error-message/m-p/12076891#M344428
May 29, 2021
May 29, 2021
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What do you mean by "synced folder"?
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/t5/animate-discussions/confusing-error-message/m-p/12077401#M344439
May 30, 2021
May 30, 2021
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in your cc desktop app (file>preferences>synching) you have a synched folder designated:
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