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Confusing Error Message

Community Beginner ,
May 24, 2021 May 24, 2021

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I got an error message saying the Creative Cloud is unable to sync with the file I am currently working on. I don't know how to fix the issue. Any solutions?

 

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Community Expert ,
May 25, 2021 May 25, 2021

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after opening the file from the synced folder, using animate save that file to a working folder (not your sync folder).  when you're ready to have the file synced, save, move or copy the file to the sync folder.

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Community Beginner ,
May 29, 2021 May 29, 2021

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What do you mean by "synced folder"?

 

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Community Expert ,
May 30, 2021 May 30, 2021

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in your cc desktop app (file>preferences>synching) you have a synched folder designated:

 

kglad_0-1622379248171.png

 

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