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Participant
December 29, 2018
Question

Downloading recent Animate CC only getting a earlier ver.

  • December 29, 2018
  • 1 reply
  • 268 views

everytime i keep installing Animate CC from the Creative cloud or the installer its not the updated 19.1 I dont know why it keeps installing the previous version of the program. My specs are right for 19.1. I would really like some help because I mainly downloaded Animate cc for the new features in 19.1

it promotes the update in the corner too

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1 reply

kglad
Community Expert
Community Expert
December 29, 2018

what's your os?

are you using the cc desktop app to update, https://creative.adobe.com/products/creative-cloud

Participant
December 29, 2018

Its 8 since i have no idea to upgrade it to 10. And i installed the most

recent update.

kglad
Community Expert
Community Expert
December 29, 2018

win 8 is no longer supported.  Adobe Animate CC system requirements