Known Participant

Answered

Dream Clean-Up plugin installation

Forum|Forum|2 years ago
November 27, 2023
4 replies
2296 views

Hi, I bought Dream Clean-Up plugin for Animate today. I'd like to point out that Animate and Creative Cloud App work on the lastest version.

So, I've spent the last 3 hours and more trying to install this plugin. In Adobe CCA plugin section Dream Clean-Up appears as "installed", however I don't find it in Animate. I also tried a manually installation with zxp installer, but nothing.

The plugin author's guide says: "If you are using Animate CS6 or higher: Open the .zxp file with WinZip, WinRar or any other archive opening programs...". I tried with both programs to open it, but this format seems unopenable. So any solution?

Correct answer Levizilla

Hi there! We already spoke about this but I thought I would post here in case any others have a similar problem. I have just submitted an update to Adobe Exchange with an MXI manifest that ought to allow Exchange to place the files in the correct place and also stop the ZXP from getting corrupted. I'm not 100% sure what the problem was (but it was becoming a common one). Hopefully the update will get approved in the coming days and this issue will be ancient history. Thank you for reporting it!

R

River Lai

Participant

Hi,

I'm currently having these issues in 2024. I've tried every solution I could find with no luck, could I get some help with this?

kglad

Community Expert

did tou contact the author?

R

River Lai

Participant

I'm not sure how. There aren't any current ways of contacting them, this was the only place I could find.

L

LevizillaCorrect answer

Participant

Hi there! We already spoke about this but I thought I would post here in case any others have a similar problem. I have just submitted an update to Adobe Exchange with an MXI manifest that ought to allow Exchange to place the files in the correct place and also stop the ZXP from getting corrupted. I'm not 100% sure what the problem was (but it was becoming a common one). Hopefully the update will get approved in the coming days and this issue will be ancient history. Thank you for reporting it!

kglad

Community Expert

thanks @Levizilla

Vladin M. Mitov

Inspiring

If you can't reach the author or resolve the issue in another way, try the following:
change the extension of the ZXP file to .ZIP, then extract it using an archiving program like WinRAR or WinZip.
In the unpacked folder, there should be some kind of manifest in XML format, describing which file should be copied to which directory. I assume that the folders should be "Commands" and "Tools" in the configuration folder of Animate.

- Vlad: UX and graphic design, Flash user since 1998Member of Flanimate Power Tools team - extensions for character animation

Il-CartoonaticoAuthor

Known Participant

I already tried that one, but for some reason I got a corrupted archive everytime :l

Anyway the author should send me the zip archive in a few of minutes.

kglad

Community Expert

or use a different browser to download...

kglad

Community Expert

contact the author.

Il-CartoonaticoAuthor

Known Participant

In Adobe Exchange I didn't find any help-button on author profile and none contact on his website, but I found him on instagram. I can only cross my fingers and wait for.

kglad

Community Expert

good luck!

(and keep us updated.)

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