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Error: "Relative Asset Check" when validating for Google Ads

New Here ,
Oct 27, 2020 Oct 27, 2020

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Hello,

 
I've animated a banner (HTML5 Canvas) with Animate CC for Google Ads. When validating the zip file I get the error below. What does this mean and how do I fix it? Please help, Obi-Wan Kenobi....

 

Relative asset check

You can only reference files found in your uploaded .ZIP file, and the file listed above is not found there. To continue, remove any references in your HTML file to assets found outside of the .ZIP file.

The asset listed in the error message cannot be found in your .ZIP file. You will also need to remove any references to that file. The only allowed external references are the following:

  • Google Fonts
  • Google-hosted jQuery
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correct answers 1 Correct answer

Community Beginner , Oct 28, 2020 Oct 28, 2020

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Community Beginner ,
Oct 28, 2020 Oct 28, 2020

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New Here ,
Oct 28, 2020 Oct 28, 2020

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Hello, thanks for the reply. What exactly does that do? I ask because I'm typically not in the habit of using links with strange URL's without a little context.

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New Here ,
Jan 28, 2022 Jan 28, 2022

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Hey! You just fixed my problem but I have no idea why it worked or what that new address is that I put in. What miracle have I experienced here? Thanks!

 

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Community Expert ,
Jan 31, 2022 Jan 31, 2022

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It's the CreateJS library hosted on Google's servers. It's a requirement for HTML5 ads that these libraries be referenced from a Google hosted link to pass validation.

 https://support.google.com/google-ads/answer/1722096?hl=en#zippy=%2Call-other-html-ads

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New Here ,
May 08, 2023 May 08, 2023

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Worked for me thanks @allthingsmoving 

 

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New Here ,
Aug 21, 2024 Aug 21, 2024

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Hi, 
I don't have a code like this "https://code.createjs.com/1.0.0/createjs.min.js" please see attached image. 


html5 problem.PNG

 

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Community Beginner ,
Oct 11, 2024 Oct 11, 2024

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When I do this, the error is gone, but my banner breaks and displays nothing. Any thoughts on what when wrong?

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Community Expert ,
Oct 12, 2024 Oct 12, 2024

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use your developer console to find errors.

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Community Beginner ,
Oct 12, 2024 Oct 12, 2024

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I tried that. Don't understand it. I got it to work by just including the createjs library in the zip package now that file limits are up to 200 KB.

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Community Expert ,
Oct 12, 2024 Oct 12, 2024

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Community Beginner ,
Oct 12, 2024 Oct 12, 2024

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Thanks, I'll check those out!

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Community Expert ,
Oct 12, 2024 Oct 12, 2024

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sooner or later, if you continue creating html apps/sites, you'll need to learn how to use the console.

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Community Beginner ,
Oct 14, 2024 Oct 14, 2024

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This was educational, thanks! Unfortunately, the videos didn't help me figure out my issue, but a step in the right direction, nonetheless. 

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Community Expert ,
Oct 14, 2024 Oct 14, 2024

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once the problem's resolved checking the console won't help.  it's the next problem when you'll use the console to debug.

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