Exporting GIF - Matte option is disabled. How to enable it?

[gunnara65464445]

I'm trying to export a gif in Animate CC. GIF only has one color in it and that is black. I still get white lines around the gif when I export it because it has a transparent background. Matte option is grayed out and can't be changed.

How to fix?

[Preran]

Am checking with the team. I have to admit I haven't heard of anything similar.

[2nemien]

I have the same problem, though my co workers matte is enabled and thus far I`ve had to have her export the gifs for me. I cant find a way to enable the matte option?

[Preran]

The team informs me that this is a Flash Player limitation - it is not possible to blend/matte with a non-white color.

Thanks,

Preran

[enri_copalazzo]

Im facing the same problem

I cant download flash player since it dissaperead in 2020

Any other options?

[kglad]

if you have animate (or its predecessor) installed, you have the flash player installed, but i don't see how that's relevant to the problem.

[enri_copalazzo]

I cant access the mate option to export a gif in animate cc without a white outline

I checked the forum 

It said my flash player must be not actualized 

But there is no flash player since 2020

All i want is to access thar menu

What can i do about it? 

Enviado desde mi teléfono

[kglad]

i don't see a problem with matte being grayed-out.

[enri_copalazzo]

If its grayed out

I can't use it

I see the problem of not being able to use it 

Enviado desde mi teléfono

[enri_copalazzo]

Thanks for sending me the forum I've spoke you abour

I've read it already 

It says is because my flash player is not actualized 

Your plataform doesn't allow to download an actualization to fix it 

What other option i have? 

Enviado desde mi teléfono

[enri_copalazzo]

 been grayed out 

makes it impossible to access

[kglad]

try different settings 

[enri_copalazzo]

how?

[Mario_CR]

There was a problem in Animate 2020 where the matte option appeared grayed out, the bug was fixed in Animate 21.0. Make sure you have the latest version installed. 

[Colin Holgate · Accepted solution]

A possible workaround for your case is to set the stage color to almost black. Like, #010101. If you do that then the transparent option will give you a GIF that is almost exactly like a matte would be.

If you set the stage to #000000 it fails, because the black shape and black stage make it seem like nothing is there.

[Psychrome]

Yeah, mine is greyed out also. I am exporting a PNG sequence and setting the matte in PS. Annoying though, hopefully they will fix it.

[chrispeepata]

Hi! I have the same problem, mine is grayed out. Attached is the photo. 

How can I enable the matte option?