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Exporting JavaScript/HTML Not Responding?

Engaged ,
Jun 20, 2017 Jun 20, 2017

Enough already, why is this considered normal and acceptable?

I have a weapons-grade Z840 workstation:

But an Adobe product gives me this, just for rendering a simple canvas file?

exportUtils.jsfl - After waiting 10 minutes, who the hell would say "No, don't continue!"?

Every freakin' time... what gives?

Isn't anyone at Adobe interested in providing paying customers with software that simply does its job? Make this crap stop already.

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Community Expert ,
Jun 20, 2017 Jun 20, 2017

these are user-to-user forums.  ranting here is venting on adobe customers, not adobe employees (which is also senseless if you want help).

anyway, what os?

is your project extremely large (by any measure)

and what happens when you click yes to allow it to continue?

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Engaged ,
Jun 21, 2017 Jun 21, 2017

I am hoping that perhaps another Adobe customer has figured out a way to trick the software into working properly.

Windows 10 is the OS, like I mentioned earlier it is a very simple interactive graphic.

How does one bring the glaring shortcomings of Adobe products to Adobe employees who will do something about it?

When I click continue, it continues to compile and then pops up the same window again, when I click continue the second time, the compile completes. This means casually checking on an edit I just made is not simple task, just tweaking a line of code means a serious investment in time just to see if what I just did, works. That is not helpful to an efficient workflow.

Why would Adobe users simply accept this? Are you saying Adobe is less likely to fix their products if anyone complains loudly about the stark deficiencies of the products their customers pay for? How is that culture also acceptable?

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LEGEND ,
Jun 20, 2017 Jun 20, 2017

I have seen that as an oddity, where right at the end, and the publish has finished, that dialog comes up. Clicking Yes immediately opens the page in the browser. It hasn't caused any problem.

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Adobe Employee ,
Jun 21, 2017 Jun 21, 2017

Certain things may not appear to be complex on stage but may still take a lot of time for publishing.

This dialog is essentially present to recover from Application freezing - leading to crash and loss of data, in case something has gone wrong internally or is taking very long to process.

You can do the following to avoid getting these timeout errors.

1.       Create a new JSFL file

2.       Copy the below command and save your JSFL file.

               fl.showIdleMessage(false);

3.       Now, directly run the JSFL file using the Play button in the top right corner of the window; or, Goto Commands Menu and click on the Filename you just saved above.

Please note, this command is valid for the current session only, so everytime you launch Animate and want to suppress the warning messages, run this command once!

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LEGEND ,
Jun 21, 2017 Jun 21, 2017

The fact that core functionality like publishing has been relegated to JSFL scripts in Animate, instead of being implemented in native code, has always been deeply concerning to me.

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Engaged ,
Jun 21, 2017 Jun 21, 2017

I appreciate your effort to help.

I am a very busy multimedia producer and not in the business of hunting down and re-coding the files that are supposed to run your product.

"Create a new JSFL file" and name it what?

"Now, directly run the JSFL file using the Play button in the top right corner of the window"

Of what window? The program? Do you see a "Play button in the top right corner of the window" here?

"so everytime you launch Animate and want to suppress..."

Why not instead, direct your software engineers to make your product more user friendly? Expecting your customers to trick your product into doing something useful is not exactly user friendly. How many Animate CC updates has Adobe released over the past year? And no one addressed this flaw yet? How do you explain that?

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Community Expert ,
Jun 21, 2017 Jun 21, 2017
LATEST

create a new jsfl project:

Screenshot - 6_21_2017 , 8_18_55 AM.png

click file>save and name it anything you like, eg suppress_timeout.jsfl and save it somewhere convenient. 

in the jsfl script panel you can enter fl.showIdleMessage(false);

at the right side of that panel you'll see a play button:

Screenshot - 6_21_2017 , 8_19_28 AM.png

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