Here's the issue. I'm hoping someone else has experienced this and knows how to fix it:
When I choose Sort by Alphabet, for instance, only the fonts starting with the letter 'A' all the way to 'Bevan' are listed. No more:
Other sort types result in 0 fonts displayed. Sometimes I'll see a few fonts displayed, but usually only around 20 or so.
I've had a live support session that resulted in no solution. I noticed they cleared some files (the 'gfonts' folder under the AppData folder). There's a cache folder there that lists 236 fonts (more than what is displayed in the interface, but still way less than the full Google Fonts list). If I delete the whole gfonts folder and restart Animate, it reappears with the same number of fonts (and same behavior) each time.
It's driving me nuts. Any suggestions would be appreciated.
I have the same problem, though my Google Fonts has always been a bit flakey (sometimes never showing any fonts) even after resetting preferences. I thought it was a setting.
Can you share your case number with me? To share your number, click my picture and use the Message button. I will see what I can do.
And please dont forget to come back and give the solution if you get this resolved. Cheers.
I definitely will. Thanks for posting, btw. It helps to see that the issue is identical for you.
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Has this ever been resolved or still being looked at? I still only get to 'Bitter' in the Google Fonts list when I have 'Alphabet' selected in Sort by: . When I search for a font like Hind, which is in Google Fonts, it brings up nothing.
Just updated Animate today, and the Google Font issue remains. *sigh*
Also an issue with Typekit. Only a few "A" fonts load in the UI. Have been waiting for 20 minutes for more to load but no deal.
Yep. Same thing for me.
I was really hoping this was going to be a quick fix.
I just reverted back to last version. works way better.
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These are excellent news!
Thanks gooneybird for letting me know so quickly.
Glad it's finally sorted!
Libre Franklin is not showing up in the google fonts pls help. I have tried everything from signing out of creative cloud to reinstalling versions nothing seems to work.
This issue is still present in Animate 2021 - 3 years on from whe the issue was raised.
Any update on this?
@Tom Hartney The Google fonts dialog of Animate has infinite scrolling - the content gets loaded continuously only as you scroll down the dialog. I was able to scroll down till 'R' after sorting by "Alphabet" - so it looks fine at my end.
This load time depends on the internet speed of your setup as well. Also, make sure you are on the latest version of Animate - 21.0.7.
Let me know if you are still facing the issue.
Still google web fonts not showing on publish.
Adobe fonts do.
Please fix this.