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half of the screen is missing when emported into mp4

New Here ,
Mar 30, 2023 Mar 30, 2023

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Hi, I got into animation again, but when I finished and exported my video, the finished project is missing the bottom half. I didn't have this problem back in december. I already uninstalled and reinstalled animate and media encoder.

 

Did I click on an option? Or are there any other ways to export my projects?

 

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Import and export

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Community Expert ,
Mar 30, 2023 Mar 30, 2023

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Is your animation with in the staging area? That is the only thing I thing would cause that.

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Community Expert ,
Mar 31, 2023 Mar 31, 2023

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Hi, could you show us your video export settings?

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Community Expert ,
Apr 02, 2023 Apr 02, 2023

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Did you ever get this resolved?

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New Here ,
Apr 04, 2023 Apr 04, 2023

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Yeah I don't know how though 

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