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Has the audio issue been fixed?

Community Beginner ,
Apr 19, 2023 Apr 19, 2023

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I'm having a frustrating time with Adobe Animate because for about a year or more now, I've had this issue where the audio in the timeline will suddenly decide to stop playing.  I've seen several posts here about audio issues, none have been helpful for me.  Here's how it generally happens for me:

 

I start a 15fps document. 1920x1080 actionscript. Import my audio file (Wav file, 16bit, 44100.)

I hit play to make sure I can hear it.  Its working, in both the timeline and the library.  So next, I import my drawing from adobe illustrator.  Every layer I use is vector based.  Once I sync my mouth to the audio, it stops playing sound.  The timeline moves, the mouth moves, but no audio comes out.  I know the layer is still there, I see the waveform.  I've tried importing the sound into the stage again on a new layer, but still no sound.  I also get no audio when I export scenes.  I double check the library and hit play on my audio, and it works from the library.  It just doesn't work from the timeline.  I'm running the latest version of Animate, 23.01.  But I had this issue with earlier versions as well. Screenshot below to show my audio settings.  

Screen Shot 2023-04-19 at 11.46.10 AM.png

 

 

 

 

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Error , Import and export , Performance , Product issue , Timeline

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correct answers 1 Correct answer

Guru , Apr 19, 2023 Apr 19, 2023

Mate, from the Control menu, unmute your audio:

ntilcheff_0-1681942323036.png

 

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Community Expert ,
Apr 19, 2023 Apr 19, 2023

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if it fails when you use control>test>test in animate start the sound on frame 2

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Community Beginner ,
Apr 19, 2023 Apr 19, 2023

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Unfortunately that didn't do the trick for me.  Thanks for the suggestion though I appreciate it.

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Community Expert ,
Apr 19, 2023 Apr 19, 2023

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upload your fla to a file server and post a link here 

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Community Beginner ,
Apr 19, 2023 Apr 19, 2023

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Guru ,
Apr 19, 2023 Apr 19, 2023

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Mate, from the Control menu, unmute your audio:

ntilcheff_0-1681942323036.png

 

Nick - Character Designer and Animator, Flash user since 1998
Member of the Flanimate Power Tools team - extensions for character animation

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Community Expert ,
Apr 19, 2023 Apr 19, 2023

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and remove that keyboard shortcut that probably caused the problem inthe first place 

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Participant ,
Apr 19, 2023 Apr 19, 2023

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That's right, must have accidentally pressed the shortcut key, "Ctrl+Alt+M" to unmute

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Community Beginner ,
Apr 19, 2023 Apr 19, 2023

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Yes thats right!  The M key = tween frames.   All this time I must've pressed command+M and didn't know that was a shortcut.  Thanks a lot guys. 

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Community Beginner ,
Apr 20, 2023 Apr 20, 2023

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Hey thanks for the help - is there a visual way to check on the timeline whether or not audio is muted? 

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Community Expert ,
Apr 20, 2023 Apr 20, 2023

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LATEST

@rowes99418120 

 

no.

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