Help! HTML5 banner with MP4 video does not play (

Report · May 11, 2017

Greetings! I made an HTML5 banner with video for Euronews. I suspect they are using DoubleClick platform. Specs are not too clear and specs for video banner are overlapping with regular banner which I did as well...

So here is the simple code I have -

<!DOCTYPE html>

<html>

<body>

Your browser does not support the video tag.

</video>

</body>

</html>

When I am testing by opening HTML file it plays fine but when they upload it to Euronews it does not play - although the container seems be loaded judging by the screenshot they sent me :

anyone has any ideas why it is not working over when it is loaded? They do not seem to have any technical people to understand what is happening but the campaign is already delayed because of this ((( They only say : "The MPU also does not seem to have a video installed inside. " But that does not help me since when i test it it plays just fine

With the bestestest wishes! )

Report · May 11, 2017

did you upload the mp4, in addition, to the html file?

if os, what's the url to your html file?

Report · May 11, 2017

Yes as you can see it my code there is a video file and it is in the same directory as the HTML file, thta's how I sent it anyway! )

With the bestestest wishes! )

Report · May 12, 2017

what's the url?

Report · May 15, 2017

I am sorry, what do you mean? Url for what? where the files are located? They are not uploaded since video is not working, and I do not have them anywhere online

With the bestestest wishes! )

Report · May 15, 2017

url for the euronews page where the video fails.