HTML Canvas doesn't show the imported stuff used in Animate

[DreamStories5FF9]

Hello Everyone, i don't  know why when i use  imported bitmaps or vectors or even when i convert them to symbol, they are not shown in HTML output.. i can see only the scene color, but the things that i draw myself on animate works normally in HTML ,this is the output and this is the errors.. 

[JoãoCésar]

Hi.

What version of Animate are you using and what are your publish settings? Can you post screenshots?

Regards,

JC

[DreamStories5FF9]

Hi ,thanks for reply , i use Animate version 21.0 and i didn't change the publish setting .. 

[JoãoCésar]

Thanks.

It seems to me that your image atlas has a name that doesn't match your html/js/assets output.

The browser is looking for an image file called barber_banner_atlas_1.png but the prefix for the file names in your Publish Settings is set to bannerxch1. Your atlas should be called bannerxch1_atlas_1.png.

Can you check this?

Regards,

JC

[kglad]

you're clicking the wrong html file to test.  when you test in animate, everything works correctly, true?

and then when you publish and click the html you have a problem because you're clicking the wrong file - probably an out-of-date html.

if you can't remember what you did and how to fix it, just save your fla to a new directory, publish your files and then click the html in that new directory.

[DreamStories5FF9]

no , when i test (ctrl + enter) it opens in browser and i have the same problem ..

[kglad]

nevertheless, save your fla to a new directory with a new name, publish your files and then click the html in that new directory or test from animate. 

if that fails, the publish settings have been changed from default.

[DreamStories5FF9]

bro i'm sorry i've took the screenshots from another .fla file .. and also i've noticed that the images folder created is always empty ..

[kglad]

save your fla to a new directory, publish your files and then click the html in that new directory.

[DreamStories5FF9]

the same thing happens .. and the problem not in my work , it opens for other persons ,just it didn't for me i don't know why ..

[JoãoCésar]

Can you share your FLA?

[DreamStories5FF9]

i couldn't send it here .. i can send it from Email ..

[JoãoCésar]

You can upload it to a file sharing/hosting service like Creative Cloud, Dropbox, Google Drive, WeTransfer and paste the link here or you can email me at joaocesar.design@gmail.com if you prefer.

[DreamStories5FF9]

https://drive.google.com/file/d/1XqouuPg-KY3JuZfrQ12Wk9mT9hZBj8_N/view?usp=sharing

[kglad]

i doubt that's going to help.  there's not going to be a problem in your fla. 

the problem is the way you're testing or your preferences or something else that's not trackable by others that can't see what you're doing.

[JoãoCésar]

Thanks.

There's only one JavaScript error in which you're trying to add an event listener to a instance that doesn't exist in the first frame of the main timeline.

But the HTML output works fine.

I advise you to update Animate to the latest version.

[DreamStories5FF9]

this is how it opens to me, just the stage color .. and you see ? always i have this errors , not the same as you have ..

[kglad]

you're not following my suggestion.

[DreamStories5FF9]

i tried to republish it and it didn't work 😕

[DreamStories5FF9]

after deleting previous created files of course ..

[kglad]

did you save the fla to a new directory with a new name?

[DreamStories5FF9]

yes , i named it "test" and i saved it on the desktop .. but the same issue and errors..this problem is only with imported stuff , what i draw by myself in animate works normally ..

[kglad]

in that new folder is there an images subfolder with that png in it?

[DreamStories5FF9]

i saved it on desktop directly , not in a folder , and the files created by the .Fla file are HTML file , JS file and an empty folder named "images" .. i did that screenshot after testing it ..

[kglad]

your animate is failing to create that atlas png.

try changing the settings to see if that resets something. eg, use a spritesheet instead of a texture and/or try 32 bit instead of 8bit.