Skip to main content
kngkelly
New Participant
May 1, 2017
Answered

HTML5 ads not working in IE

  • May 1, 2017
  • 1 reply
  • 1850 views

I have some HTML5 banner ads I made, and the client is just getting a black box when trying to view them.

It seems like the <canvas> tag isnt rendering for them. Theyre on internet explorer too

Is there a minimum IE version that Adobe Animate's html5 banners work on? They all work fine for me on Chrome and Safari on my mac.

They sent me this screenshot:

This topic has been closed for replies.
Correct answer marjantrajkovski

Canvas is HTML 5 element. HTML 4 don't recognise Canvas element. Internet Explorer 8 don't recognise Canvas element.

1 reply

marjantrajkovskiCorrect answer
Inspiring
May 2, 2017

Canvas is HTML 5 element. HTML 4 don't recognise Canvas element. Internet Explorer 8 don't recognise Canvas element.

kngkelly
kngkellyAuthor
New Participant
May 2, 2017

Hmmm, theyre getting this black screen in IE11. I wonder maybe because the CreateJS library is being hosted on doubleclicks server?

Inspiring
May 2, 2017

Do you have link of banner?