I can't import my audio file to adobe animate

Forum|Forum|4 years ago
September 9, 2021
3 replies
2980 views

I have been trying to import a song into my library on adobe animate. Every time I try it, I get the below message and it doesn't work.

I have tried every single file format, wav, aiff, MP3..None of them work. Other forums have suggested changing the sample rate to 41000hz, the bitrate to 16...I've tried this too and it doesn't work.

I have edited this audio file in every way possible that I can think of and it still won't let me import it. I can't make the animation without this music, can anybody help?

This topic has been closed for replies.

N

Nick Gioia

Community Expert

Make sure you are using a mp3 or .wav. Those are the best audio files to use.

S

Sukhesh Shenoy

Adobe Employee

Hi @ciaranp30716847

This has been addressed in the latest Animate update 21.0.9 released today. Please update your copy of Animate to the latest using Creative Cloud Desktop application to avail the fix.

Thanks, Sukhesh.

C

ciaranp30716847Author

Participant

Great thanks!

Mohanaraj

Adobe Employee

Hi - There is an issue importing sound files in 21.0.8 which we have fixed internally and validating it. Will let you know as soon as it is ready. Apologies for the inconvenience.

Thanks!

Mohan